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Casablanca Express (CBE) is a wholesale travel company which provides promotional travel services to over 100,000 passengers per year. The offered destinations include Las Vegas, Reno, Tahoe, San Dieg...o, San Francisco, Hawaii, Orlando and Mexico. It is an ARC approved travel agency as well as a proud member of ARDA. The company works closely with Southwest, America West, Delta, Alaska, and United Airlines on a group or contract basis. The packages include airline tickets and/or accommodations along with value-added coupons and offers. In order to contact the customer service one should send in his certificate as the company must receive process and activate the travel certificate. The other way to get in touch with Casablanca Express is to click "Contact Us" button, fill out the form and hit "Submit". One may also send an email to the customer service of the company. Show more
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I received a phone call from casablanca during my prep period (since I'm a high school band teacher). I told him I didnt have time to talk right now because my class was starting soon and it was the wrong time of month since I only get paid once a month. I told him to call back on the first and we could talk then.....March first rolls around and it falls on a Saturday. I have a drum line...
They called and promised a package deal to the Riviera Las Vegas. I requested an email so that I could view the offer in writing. They said that I should purchase first and they would immediately send an email. They didn't. i attempted to call the customer service to cancel several times and they finally advised that I couldn't cancel even thought the call center said I could cancel. I...
Champions World Resort offered a deal here locally that operates much like Groupon. However, in the fine print, it says that all travel will be arranged through Casablanca Express. First, they say all sales are final. Then they say no purchase price refunds beyond 15 days after purchased. They force you to wait beyond the 15 days of purchasing to begin the process of booking so you cannot...
Here are why we are so mad right now: The unprofessional of Casblanca are: Fishing bait: We have booked a hotel room through Casblanca in Riviera Hotel. Although we have paid ~$200.00 for reservation one year ago, and we have been told that this is not time share sales related. But we have to attend 1 and half hours presentation for the sales during our vacation. When Casblanca called last...
Spoke with #9-Julio, he was rude and fast talking. Company made an error on booking, called a second time and got him again after he abruptly transferred me to a voice mail. Tha second call he told me "he did me a favor and changed my date", but he didn't bother telling me on the first call, and since that was so easy, I wanted to move my date back due to their failure to contact me 60 days...
What a ripoff. Do NO BUSINESS with Casablanca Express!!!!! The first sales person lied about the package in Las Vegas. They said that the 1/2 off shows and when asked if Cirque de Sala and Blue Man Group were on the list of 1/2 off we were told yes. They are about the only shows we ar interested in. Turns out, neither is on the discount list. Also, told the restaurant discounts were valid...
I was called by Casablanca express..told it was not a time share offer and that the Riviera Hotel in Vegas had just remodeled and I was invited to a VIP tour to see the new rooms and stay in a suite for 3 nights..only had to attend a 90 minute presentation about how the Riviera got started and what it is today. The woman called said it would cost $240.00..Well looked on the web site for the...
So David Lemans called me and made his pitch, guaranteed that that dates I chose were available and I could cancel at anytime. When I called to make the reservation, the dates I wanted were the only BLACKOUT DATES... then I called the number to ask why he would lie..., and his manager Sean Vaughn told me his staff didn't have time to hear me *** for 10 mins and then hung up on me. Apparently...
Wastred ninetyy minutes of a warm spring Saturday listening to a time share presentaation to receive and free trip...I mean supposbly free trip!! First they ask you for a $100.00 deposit for 2 people..fully refundable then the send you money and selected dates and then they send you back another certificate and now they want another $95.00 for taxes, etc.........so I called and said you already...
I purchased what I thought was a three night,4 day stay at the Riveria Hotel in Las Vegas, I was told I had a year to take the trip, I paid using my debit card, however, after I purchased the air fair, I called Casablanca to book the dates. I found out that my Debit card was not good for the stay, and because it had been more than 60 days since I made the purchase, they could not refund my money...
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