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Carnival Cruise Lines - No refund!

  • by   Mar 15
  • Review #: 393220
CompanyCarnival Cruise Lines
Category Cruises and Ships
Views123
 

Poor customer service so this is what I am sharing with my Facebook and tennis friends.

Scary!I have been on 35 cruises to date.

Carnival is my least favorite Cruise Line and with the most recent three (3) problems, I tried to cancel an upcoming Anniversary Cruise but Carnival refuses to allow it unless we agree to lose our large deposit. I spoke to Cynthia in Gerry Cahill's Office. The only reason why I agreed to go on Carnival is because this is the only Line that my best friend has been on and it is her Anniversary Celebration. I went on Carnival years ago and found it substandard compared to other Cruise Lines.

Never again!Friends be warned! 3804d8a

 
 
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John in WNY John in WNY
Mar 26  from Evansville, Indiana
So you've been on 35 cruises and you still haven't managed to read the rules about refunds?

Or is it simply a case that you know the rules but feel that they should break the rules since it's you that would benifit?
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Treats past customers like foo Treats past customers like foo
Mar 18 
Customer service will keep you on hold for 5 hours, tell you that someone is working on getting you a refund, and then act like you created the situation. ( that's after they already have your full payment) . Will not book again.
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