Carmax - how carmax treats its sales associates

by Anonymous Dec 14, 2012
Review #: 367429

Company	Carmax
Location	Charlotte, North Carolina
Category	Auto
Views	1552

when an associate goes to work at carmax...if they dont sell a car...they will pay you minimum wage but as soon as you sell a car on the next pay check they will take that money back.SUCKS pretty bad coming from a fortune 500 company.

They also demand that an associate come in for training and you dont get paid for that either. CARMAX needs a UNION to deep them from *** on there employees.

The company acts like Russia also, by recording calls and dont ever try to post anything on FB.because they dont want the truth about them to come out.

THE TRUTH IS CARMAX SUCKS AS A COMPANY AND ONLY CARES ABOUT THE DOLLAR!!!! 3076a10

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ringleader
Apr 21 from Branford, Connecticut

Anti-ringleader, no comment to my reply?

Jules W
Feb 17 from Louisville, Kentucky

I'm black and obese. This company needs a union desperately.

judyp77
Feb 16

Did CarMax explain when hiring you about how you would be paid? If they did and you are still unhappy, you should go to work somewhere else. And, FYI, ALL companies are in business to make money. Duh. They are not there so you can have a job.

ringleader
Feb 16 from Springfield, Massachusetts

carmax does explain what they pay, every company does. The problem is after working there for a couple of months, you realize that $160 per vehicle is very unfair. You do not get a percentage of the price of a vehicle, you get a flat commission. So you dont think carmax makes money? Of course ALL companies are in business to make money, BUT carmax pays ***. Even the top sales associates agree with me, as a matter of fact, other associates said it to me first and I agreed. There is a lot of profit to be made in used vehicles, but the greedy at the top take it. If I sell a $90,000.00 vehicle I get $160.00!!!!!!!!! You have to friggin laugh, you have to find humor in these things!

Your an idiot
Mar 01 from Milwaukee, Wisconsin

Every time you post a response, it becomes more and more apparent that you have NO idea what the *** you talking about.

If they buy a car for 10,000 and sell it for 13,000, how much did they profit?

If they buy a car for 86,000 and sell it for 91,000, how much did they profit?

Lets see how smart you are... Feel free to email me at tsnpagel@yahoo.com with your answer. I look forward to the laugh.

No YOU are the idiot
Mar 02 from San Jose, California

Ringleader (although he posts way too much)is right on. CarMax is just like JD Byrider. First, you need spellcheck. Second, other dealers pay a percentage of the profit. Third, CarMax has their employees working as hard as they can while paying them as little as possible down to a science. And last of all nobody is *** enough to email you so you can track them down & fire them. Stick a sharpie up you aze & rotate it.

ringleader
Mar 02 from Branford, Connecticut

Your saying "if"... if my aunt had b@lls, she would be my uncle! Is it not possible for carmax to buy a vehicle for $86,000.00 and sell it for $95,000.00? The fact is a sales consultant only makes $160.00! The turnover for sales consultants is very high, and justifies carmax is one of the worst companies to work for. I recommend you keep reading all these pages of employees bashing carmax.

ringleader
Feb 04 from Branford, Connecticut

carmax talk at Superbowl was very negative to say the least. I certainly pointed out the quality of their vehicles just dont cut it with my experiences at carmax. There was a sales person from another dealer there, and he agreed with me that $160 is a very poor commission for selling a vehicle. I am spreading the word about carmax and hopefully it will people will think twice about buying and/or working there.

ringleader
Feb 04 from Branford, Connecticut

carmax wants to have their managers make money, and not treat the sales associates fairly. I have been told this by other dealers sales people. I agree, and want to wish carmax managers and corporate a slow and painfull death to them scumbags. *** all you carmax employees.

mini moon
Jan 29 from San Antonio, Florida

I disliked how the original complaint urged for a union.
People can leave if they don't like to work there.
Because we need more unions in this country, more
People whose pensions will be paid by tax payers.
Talk about Russia, like you know anything.

ringleader
Jan 29 from Branford, Connecticut

I agree that carmax needs a union. When an employee has a problem HR does nothing about it. Employees do get treated like children, and employees many times are humiliated and treated unprofessionally. I also think the employees that are not happy should leave, but on the other hand those who want to stay should be protected by a union. Eventually, the not so good managers and corporate folks can be weeded out. I think it's fair managers get reviewed by the employees as well as a manager reviewing a sales associate, this would be called a 360 review. This way any unethical manager will have not so good reviews from the sales associates, and hopefully be fired.

dave
Feb 12 from Nashville, Tennessee

You are an ***

ringleader
Feb 12 from Branford, Connecticut

Dave, go watch some smartclips

ringleader
Feb 12 from Branford, Connecticut

Oh wait, you are agreeing with me? sorry... lol

LadyScot
Jan 24 from Naples, Florida

Actually many companies pay their commission only sales personnel this way. Perfectly legal.

ringleader
Jan 24 from Branford, Connecticut

Do top 100 companies pay only commission? carmax is so cheap they cant pay a base salary! Legal, yeah sure, but unethical. Thats why carmax has such a high turnover with sales consultants! carmax simply sucks to work for. Once a sales consultants works there a while, you stop believing in what your trained to believe. The vehicles are NOT QUALITY! When someone is spending THOUSANDS of dollars, quality is a huge part. LadyScot, why dont you work for free?

LadyScot
Jan 29 from Naples, Florida

WHY would you go to work for them then? You knew what their pay scale was like before you took the job. They guarantee you a base salary by paying you if you do not sale. As for the unions, the day the union is allowed into my company is the day I will quit. I have seen what unions do in this day and age, and honey, I do not need to pay someone to speak for me and I sure as heck will not pay for a union to screw me over. If a union does not like your pay scale, then you will have NO job because because when the union gives your job an ultimatum and they refuse, YOU lose. Just look at Hostess. ALL of those people are out of a job because of their union. ALL of them. A few were unhappy, and ALL paid the price.

No thank you.

ringleader
Jan 30 from Branford, Connecticut

I worked for them thinking it would be a top 100 company like they said, and I needed a job. So I gave it a shot, and soon realized that carmax was not different than other dealers, AND their cars were not ready for sale, thus not believing in carmax. I want to share my experiences with potential buyers and make them aware of carmax. You see, many companies take advantage of their workers because the economy is really, really bad. People are forced to take shittier jobs with less pay, longer hours, less benefits and the end of pensions the minute you go to collect it. And now, they are coming after your social security money, and they will eventually get it. My point is, carmax is one of those companies that takes advantage and is going to make profits and screw hardworking, honest folks. Just look at the turnover rate, AND THE COMPLAINTS ON THIS SITE! But it doesn't matter, because the CEO is making a fortune as we speak. This is the American Dream.

dave
Feb 12 from Nashville, Tennessee

You are foolish. Unions are needed to get this country back on track to save the middle class. Hope you like working for poverty wages and hiring someone else to care for your kids.iiwiluv

Anti-ringleader
Mar 01 from Milwaukee, Wisconsin

Your a flaming ***. Sales people get paid commission you ***. What incentive is there to sell if you get a base salary? Come on man, you're wasting perfectly good oxygen.

Showing 1-20 of 72 comments

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