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CareCredit - Care Credit and G.E. Capital is a fraud

CompanyCareCredit
Product / ServiceRevolving Line Of Credit For Dental Work
Location Tampa, Florida
Category Dental Services
Views1166
 

Applied for credit for dental repairs; got "12 months same as cash" option, and have made every monthly payment of at least $150/mo. for over 7 months; suddenly, they tacked on $125.47 interest on "promotional -EXPIRED" and when I called them, they told me to "sue us" and we'll garnish your bank account." So I sued them in here in Florida; I'll let you know the outcome. I hope anyone reading this will not do business with this company, as they will be well advised to avoid any contact at all. 3135106

 
 
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neveragain13 neveragain13
Feb 10  from Charleston, West Virginia
My wife signed up for Care Credit through a Dentist, I had never been to this office, never had any work done by this Dentist, I found out that this was opened as a joint account, after numerous phone calls from this outfit demanding a payment, I explained that payments were sent on time but each time they added a late fee, I requested copies of original documents and was told they could not provide them, suddenly out of the blue the rep. I was speaking with offered to settle for 50% of amount owed. I again explained that this was not my debt but I would pay just to get them off my back. I have contacted the Attorney Generals Office on my state and was told they had more complaints then they could count. Calling the number provided puts me in a never ending conversation....repeating over and over the same info. I intend to follow this to the end. This is a poor excuse for a Financial Institution and poor customer service.
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juno ima wright juno ima wright
Nov 23, 2012 
crock of *&^%% this company is so corrupt dentists must be geting a kickback for pushing it,4yrs ago co-signed for my sons dental bill 1000.00 paid every payment and extra for first 2yrs now its over 1000.00
talked almost 20 people out of geting this card by just telling this story,almost yelled at my dentist for suggesting I apply for what my dental insurance would'nt cover.never been so sick of talking to foreingers at ge in my life do not understand them and can not get a complete statement from them from when my son first got the card to show payment history.please everyone call your local better business bureau.we do not need companies like this esp with the economy like it is.
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Tammerz Tammerz
Jan 13 
I too have this card and get calls from out of USA. Whenever you get a call from these peope all you have to do is tell them you need to speak to someone in the USA and they have to transfer you. I usually ask if they are in America before I demand a transfer, works every time and I like to think I am doing a little by not using companies cheap resources out side of home.
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Gottaken2 Gottaken2
Nov 17, 2012 
I have used CareCredit for my vet and dentist. I haven't had any problems with this particular card from GE Capital. However, I have had a tremendous problem with GE Capital-Lowes card. Their "promotional" deals, 12mo/6mo same as cash deals are surely a scam. We bought appliances for $2100. Three weeks later we sent in a payment for $2000. They didn't apply the payment to the promo, rather toward two other small promos and regular balance. You have to call each month and TELL them to apply payments toward promos. That is ridiculous. Finally after multiple calls, got them to back credit the $2000 + $100 from another payment and they also credited back $382 in deferred interest. Think it was just my lucky day on this one. I had 4 credit cards with GE Capital and have since closed all of them. I was advised by one "Supervisor" not to cancel cards because it would "hurt" my credit rating. So now the do credit financial counseling! Not her business how I handle my credit rating. Told her to stick it. I went to the bank and got a bill consolidation loan. I trust my bank way more than I do GE Capital. Then I get a satisfaction survey by email from GE with 5 paragraphs of disclaimer that I had to "agree" to complete survey!!! They made suggestions on what I should and shouldn’t put in the survey. Again BS. Then they wanted to know why I opted out! Screw GE Capital and all the businesses that use them for their credit card backers, they are in bed together. Scammers all of them.... Show more
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Julie Brown Julie Brown
Nov 02, 2012 
Account Security Service, if i'm correct are added if your credit rating is not excellent.
I believe the amount charged determines the promotion time. I always get 12 months for anything medical I have used it for. I always meet the expiration date and paid my bill up to the day before the expiration date and never got hit with the differed interest. It has come in very handy for dental; to pay for what my insurance didn't cover. If I ever have any bad experience with it I will post it.. I've had my account for several years and used it several times and always paid it prior to promotion expiration. Your statement show you when does dates are coming up and even show warning to remind you of it.
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Customer Customer
Nov 02, 2012 
I have had care Credit for years and have used it several times. I have always paid my account before the promotional expiration date and never had an issue. If you miss the expiration date then of course they will charge you all the back interest because that is the agreement you make when you use the card. The thing to do is look at when our promotional dates end and make sure your bill is paid before then.. for each charge you make you get 12 months deffered interest if paid by that date. Miss that date and it's your fault that you get charged the deffered interest. Why fight with the company when you use your card you made the agreement!!! It's a great tool to have if you do it right. Again never had a problem with Care Credit or G.E.
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Clip Art Guy Clip Art Guy
Aug 30, 2012 
I just received an "important" notice from CareCredit stating (very subliminally I might add) that if "I do not call the toll free number provided I was going to get automatically enrolled into their Account Security Service and I would be billed based on my account balance!" I called and terminated the "service" (and I put this in BIG quotes) immediately! MCI tried to pull this stunt several years ago with a similar scam mailing and got busted by the Feds. Bank of America Credit Card also pulled this scam with their "Privacy Assist Service" and it took me 4 months to have the service terminated and then I continued to fight to get a credit, which they reluctantly approved after months and months of calls and heated conversations between me and their customer service department. I just kept calling and calling, and if I didn't get anywhere, I immediately asked for a manager and kept doing this until I was satisfied. If you're a CareCredit customer, watch your mailbox VERY carefully for a VERY small business reply postcard and then call the toll free number immediately to cancel the Account Security Service to avoid this scam!!!
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Tina Tina
Aug 01, 2012 
That was head of the company
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Tina. Aug.1 2012 Tina. Aug.1 2012
Aug 01, 2012 
The same thing happened to me.I was approved for 12 mos. for my son to have his wisdom teeth extracted. When I went to take care of the bill the secretary said well you only have 6 mos.
Somehow I think the doctors and the CEO of care credit have something going, just like the pharmaceutical companies and doctors. This is fraud. We need to find out who is at the head of his mop any
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Kimberly Ingram Kimberly Ingram
Jul 31, 2012 
I am looking for the registered agent in Florida for GE Capital Retail Bank to sue them for not posting a payment to my account in November 2011 and then charging me interest and late fees each month. It has taken me 8 months (and three times of providing the proof of payment) to finally be credited the payment. They refunded only one late fee. I refuse to pay any late fees as I was not late and continue to make my regular monthly payment on time each month. Please provide the address for the registered agent you served when you filed suit.
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goodcredit goodcredit
Jan 06  from Tulsa, Oklahoma
I asked for a contact in the US and the supervisor gave me the following:
GE Capital Care Services
PO Box 965033
Orlando FL 32896-5033
don't know if this will help you.
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Michael Michael
May 14, 2012 
I want to sue Care Credit but Im having a hard time finding out who the Registered Agent is in Colorado. Nothing comes up for Care Credit, GE Capital Retail Bank, GE Money Bank. The closest match was GE Business Capital Corporation. Was that the name of the company you sued? if not, who did you sue?

(Same person posted immediately below but i entered the subject instead of my name ;)
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Care Credit GE Capital Care Credit GE Capital
May 14, 2012 
I want to sue Care Credit but Im having a hard time finding out who the Registered Agent is in Colorado. Nothing comes up for Care Credit, GE Capital Retail Bank, GE Money Bank. The closest match was GE Business Capital Corporation. Was that the name of the company you sued? if not, who did you sue?
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Robert A. Burns Robert A. Burns
Feb 08, 2012 
They "caved" and paid me $225.61 to cover my costs and refund of my money; I think everyone should sue, and keep them in court until the CEO and local managers all go to prison for fraud.
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Ashley Ashley
Jan 31, 2012 
Yea I was kinda upset when I applied and was approved and was told I could do "12 Months Same As Cash". When I arrived at the Dentist they told me they only offered "6 Months same as cash". I had already gotten the loan so I had to do the 6 months! No one told me up front. So if I don't pay the full loan off in 6 months I will charged interest correct?
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Robert A. Burns Robert A. Burns
Jan 29, 2012 
Debbie: I want a refund of the $125.61 added to my account, or else your attorneys need to enter their appearance in Citrus County Small Claims Court by Thursday, or I will default them; Account #6019-1830-9821-5197
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GECapitalCares GECapitalCares
Jan 23, 2012 
Debbie - We'd like to assist you as well.Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 012312_pcDebbie

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
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Meg Meg
Feb 01 
Please don't be taken in by this person. They are only trying to get info on you. This company does not care anything about you and I would fear they will do something with this info. I have also gone through a bad experience with them and they don't care about their customers at all.
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GECapitalCares GECapitalCares
Jan 23, 2012 
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at gecapitalcares@ge.com with the following information:

- The full name associated with the account
- Mailing address associated with the account
- Your contact phone number
- Reference code DM 012312_pcTheBobster77

For your security, please do not include your account number in your email.

Regards,
Nicole
GE Capital
Reply
Robbed by GE Robbed by GE
Dec 07, 2012 
You guys have no intention of helping anyone! You get people on the phone put them on hold countless times. Ask them for their address, phone number, account number over and over again and just repeat the same *** again and again. You don't even listen to the person on the other end of the line.
Your goal is to frustrate the customer into just giving up and not calling again so they can get more and more late fees added to their balance. You're a bunch of crooks and I think everyone should sue your company who has been scammed by GE.
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