This is my experience at CABELAS!! I received (3) NeoAIr XLite sleeping pads by Thermarest as a gift and then went in Cabelas and bought (3) more for the rest of my family to use backpacking for when the cooler weather hits Phoenix Arizona... Unfortunately, my kids and girlfriend decided that they werent up for the backpacking challenge... Moving forward...First, my girlfriend...

• The Return
• Return
• Customer service

I did an online order, then I called and somebody told me that the order is ok and they will proceed, 1 hour later I checked the status of the order in the page and it says that the order was canceled, so I called again and they told me they refused my credit card because it's International and they can't confirm the address. Later they told me that the order was cancelled because...

• Mathematics
• The Order
• I'm Still Waiting

I recently purchased a used pump shotgun at Cabela's. It was one of the worst shopping experiences I have ever had. Far from being a gun expert, I have not fired a gun for over 40 years. First of all the help I received from four different sales people was at best negligible to misleading. Secondly I found two shotguns which were safety hazards, and one was inoperable. The first was a pump...

• Gun
• Handgun
• Firearm

Cabelas What happened, You were the best on Fast shipping, Now you are at the top of the worst list, It will be a long time before I order from you again. I will look at other outlets to get my outdoor stuff from now on, Delays, no Communication, Unbelievable poor service. To think you were once the best. Cabelas needs to pull there management team out. The new Cabelas is...

• American films
• What Happened

After waiting 35 minutes with my number I got 5 minutes with an employee that was a nice guy but i new what I wanted, done my homework and he sold me a 22 cal Ruger Mark 111. Nice gun. Waiting another 20 minutes to get on a computer to prove I was not a *** bag, I filled out the info and then stood in another line as I was told to do and wait my turn to now purchase the gun. Waited another 30...

• U.S. state
• Ruger MK II
• British novels

Ordered a soft cab for my Mule 3010 from Cabela's December 20th 2012 with delivery time 4-6 weeks, at the end of 6 weeks I called their customer service department and was transferred to their drop ship company and told I would be contacted about the delay. Nothing....called back to Cabela's cust. service, they told me it takes 2 or 3 days to receive word back from drop ship company call back...

• customer service department
• drop ship company
• Lousy company service

Our complaint is with the online ordering system. We tried to purchase a down coat from the store in Tulalip but had to use the online system because the store was out of our size. We then paid $23 more for "guaranteed" express shipping to arrive within 3 days prior to our snow camping trip. The jacket did not arrive on time - in fact it arrived after the trip was over. When we called...

• Customer service
• long time Cabela

I was at the Rogers mn Cabelas looking for a new pistol. So i grabbed a number and waited an hour and a half to get helped. While waiting i made a list of the guns they had that looked interesting to me. The first question he asked me was if i had a permit to purchase. I guess if i didn't he would not have even talked to me. after handling the 4th gun the...

• Rogers mn Cabelas
• new pistol
• salesperson Bob

Cabela's tried to charge me $90 shipping on 7 lbs of clothing. It took two days for them to "forgive" the charges and now the order won't be here for Christmas. Last time dealing with these clowns. The fact that the order was placed with plenty of time to get it here was lost on the company and they seemed incredulous to the fact that their incompetence has caused me a problem. I have...

Walked into the store was ignored by a young girl greeter who was on facebook on her cellphoone. as i walked back to the guns i noticed almost every worker there was on their phone and just standing around. when i finally arrived at the guns department guess what. six people standing on their phones. every time i attempted to approach someone they turned and walked away. when i...