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Brylane Home - Shipping profit

CompanyBrylane Home
Product / ServiceSheets And Shipping Costs
Location Seattle, Washington
Category Furniture and Decor
Views22
Monetary Loss
$17
 

I purchase some sheets for a total of $35 (rounding up)which included shipping, the sheets were $25.The sheets fell apart after first wash.

I returned the sheets and was only refunded $18. When I called customer service they informed me that they deducted $7 because I used their shipping label. So out of $35 I received $18 credit and paid $17 in shipping and handeling, $1 difference. I will never purchase another product from this company again.

Brylane Home makes a profit on shipping not their products.I could maybe understand if I sent the sheets back because I just didn't like them but the quality was poor. 305633d

 
 
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anonymous anonymous
Feb 09  from Sioux Falls, South Dakota
I have never heard of a company that refunds what you paid to have the merchandise shipped to you. Most of them only refund the cost of the merchandise, and if you use their prepaid return label they deduct a certain amount from the amount of the merchandise.
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