Please try to contact Bradford Exchange Customer Service directly prior to posting any complaints on this site.
1 5 1
Industry: Luxury / JewelryBradford Exchange social reviews and reports. Join community by posting your own comments or complaints.
Bradford Exchange was established in 1973 by Mr. MacArthur as a computerized trading center for collections items with limited circulation. The company is a manufacturer and a retailer of a wide range... of limited-edition collectibles, heirloom toys, coins, jewelry, watches, dolls, apparel, accessories, etc. In addition, Bradford Exchange provides a huge choice of exclusive decorative items for home featuring acclaimed artists. The company operates both online and on-site stores. A wide range of goods is subjected to discounts and gift cards. As of 2006, the company has expanded its operations due to a number of collectibles groups, among which are Ardleigh Elliott, Hamilton Authenticated, Hamilton Collection and Hawthorne Village. Show more
Had an experience with Bradford Exchange? Submit review ›
I ordered the "Set Of 4 Woodland Art Tray Tables By Terry Redlin" and they took over a month to ship them! There was no indication on their website that it would take that long or that they didn't have it in stock! Not only that, after I finally got the tables, they were all scuffed up, had lot of dust on them and looked like they were used items! I didn't pay almost double of what similar tables...
After talking to a B.E. Rep they said they do not control the shipping methods on personal orders and that the third-party engraver was the one that shipped it Low priority. Then after a lot of back and forth about how expensive personalized items should get or have the option for priority shipping, they said that all personalized item only get low priority shipping. Which means they do know of...
In December 2012 I placed one order for two Wishes of the Heart bracelets as Christmas gifts for my niece and sister. The Bradford Exchange did not process the order as one, but in order to charge an additional $19.99 in shipping and service, processed the order as two. On the 11 December 2012 my Visa card with the Commonwealth bank was charged $159.95 for one bracelet, followed on the 17th...
for the last two months i have received the wrong coins. was one marked on the front has a s mint mark but on the coin it was a d mint mark,i sent it back waited 3 weeks and called and the customer service doesnt know if they got it. the next month they sent a peace silver coin but the bill said it was a morgan coin.when you call in the person who is the customer service rep is NO help what so...
After buying thousands of dollars of merchandise during the 80s & early 90s from this company (shame on me,) I stopped buying as much as my credit cards maxed. Then, I moved, & Bradford continued sending bills to my old address for an item they said I had not paid for (approimately $150.)I didn't realize that I still owed for the item until I got a call on a Saturday from National...
Apparently, it must take an Act of Congress to get a return label - No return address on shipment ! No packing slip or invoice with my item- No telephone number to contact them Hold time on telephone was over 7 minutes!! I have called them twice now. Why are they so secretive? - It will probably take 2 months to get my credit on item returned. They took my credit card payment immediately I...
Ordered the Granddaughter I Love You Pendant" did not like. Am a handicapped person so cannot leave the house to take something to Post Office. Went online to find out how to send back. rec'd the label and sent it in a insulated brown envelope, weighed it and put stamps and return addy on envelope and neighbor put in my mailbox for pickup. They are now sending me bills. I sent them an e-mail...
I just opened a letter for my father, that says: Dear Mr. F*****, Some weeks ago, I sent you a letter confirming your oder for "John Wayne: Trails Of Glory" but, according to our records, we have not received your initial payment of $26.66. Because of the importance of this exceptional product, I thought you might appreciate a reminder. Using your credit card can be the easiest ay to pay for...
i *** bought a mothers day ring with my debit card and the day i bought it which was on the 16th and they took the money the same day and put it back on on 21st smfh these ***'s should just take it in the first pace so i don't have to worry if i overspend smh why take the money and put it back its just *** *** i will never ever ever ever buy from them ever again and omg they want me to wait 4 ***...
My elderly mother in law, loves Thomas Kinkade artwork. Bradford Exchange was running a special for four prints, one to be sent for each season. The little advertisement describes the set and boasts the price of $59.95 (not including the $20 shipping) my mother in law recieved the first print after she paid, and then only one additional. Then she began receving threats she would be sent to...
Showing 1-10 of 236 complaints
Companies similar to Bradford Exchange
- PHOENIX GOLD LLC
- Le Vian Company
- World Of Watches SWI
- Precious Memories with Roses
- Kyle by Arlene Too
- HARLYN GEMS and JEWELLERY
- My Jewelry Box
- Tudor Pelagos
- Porter Mall
- Very Affordable Jewelry
- MTM Special OPS
- Oriental Pearl On Line Company
- Adia Kibur
- Jared Jewelers
- Masseys Jewelers
- Tiffany Outlet
- Esther Tadjiev, Chanel
- ERNESTOS JEWELRY