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Botach Tactical is an American company. The company offers its products and services through the official domain BotachTactical.com. The web site offers a huge selection of products listed by category... and by manufacturer. Botach Tactical is presented to have quality customer service. This online store offers such products as flashlight, tactical light, light, laser, heart rate monitors, dual light systems, laser rail system, tactical headsets, hardwired downlead cable, Flexi boom mounted on left side, and so much more. Botach Tactical provides Best Price Guarantee. Botach Tactical is widely recognized as one of the fastest growing companies in the industry. Show more
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Small wonder we are all having trouble with these bastards. I tried to find their place of business in LA during their "open house" sale. Had an item I had been trying to return for six months. First off could not find the address they issued, secondly the area in LA where they are supposedly located, is crawling with dudes in hoodies in 90 degree weather, some standing around in groups some...
I recently placed a large order with Botach.6 pairs of Woolrich Vickers VNX-10 Combat Gloves,4 Under Armour LS Multicam Shirts,8 Blackhawk Fleece Beanies,etc.They sent me a tracking number the next day.Four days later I checked the tracking status and it read:Billing Information Voided L.A. CA. I emailed them and called repeatedly for almost two weeks.Finally I got an email stating that it was a...
I was excited to find the SureFire M80 M4 forend in stock and for only $161. Most other sites were asking $230! I immediately placed my order on 7/28/13 and waited for my delivery. I received an email on 8/7/13 stating that this item would be on back order until the end of August. I thought it was a bit strange that an "in stock" item would now be backordered. I figured for that kind of price...
I placed an order for a tactical shotgun stock. A week later the back order notice arrived, stating two to three weeks. I called three times a day for a week with no reply. It took nine days to get an email reply, only to be told it may be up to four more weeks? After four weeks I was told the back order was indefinite. I cancelled the order after waiting an over patient eight weeks. I Placed...
Frustrating experience trying to order a Leupold Patrol 3-9x scope. Order was placed via PayPal over a month ago, which showed the item in stock. Later informed that item was backordered. Got a call from Marisol stating the item was now IN STOCK, but my PayPal order had expired since it had been over 30 days. So I call her back promptly multiple times to no avail, leaving voice mail messages....
If I could give them a zero I would. I placed a $598.00 order with them. A week later I TRIED to contact them to find out when they might ship the order. No reply. Two emails and five phone calls later I finally gave up. Oh, almost forgot, I never received the courtesy of a return phone call or email, nada, zip, zero. I did reach a woman in sales one time and she promised to check on my...
Ordered a front sight for my AR. 5 business days later (7 total days) they email me telling me the item is backordered. I check the item on the site and they are still letting people buy it. In other words they don't update the product to "out of stock" or "backordered". I run an ecommerce website so I realize this is unacceptable and poor customer service (not to mention slow). I realize...
After reading a few pages of complaints against Botach, I am glad I wasn't an isolated irate customer. Calling customer service is a waste of time, provided you want to stay on hold for up to an hour, until you hang up. On the rare occasion you get through to Botach, they are often closed for religious holidays or just surly. Botach is only rivaled by Sirius Radio in appalling customer service....
Losers, strung me out for 4 months on a mag order, then cancelled it with a LAME excuse about their system couldn't hold orders longer than 90 days. When I looked into it I placed the order 122 days ago so their whole excuse was a lie. I had received only one email during the duration which stated to hold tight because they were supposedly about to fill my order, as it turns out that was also...
Items backordered for 3 months, at original price. Suddenly canceled, ostensibly so they can sell the product at new inflated prices. They don't honor their backorders. I used to like Botach, but now I'm like the legions of unhappy customers. Will never give them my business again. Go elsewhere for your needs. Items backordered for 3 months, at original price. Suddenly canceled, ostensibly so...
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