Please try to contact Big O Tires Customer Service directly prior to posting any complaints on this site.
Industry: Service Centers and Customer ServicesBig O Tires social reviews and reports. Join community by posting your own comments or complaints.
Big O Tires was founded in 1962 by a number of independent tire dealers who joined in a tire-buying cooperative in Centennial, Colorado. At the present time, Big O Tires is North America's largest... retail tire franchisor, with more than 480 independently owned and operated locations. In 1996, Big O Tires became part of the TBC Retail Group, which allowed the network to spread to 40 states. As of 2005, after Sumitomo Corporation of America's acquisition, Big O Tires coverage broadened further. In addition to auto maintenance services brake, alignment, shock work, lubrication, oil changes, and front-end repair, Big O Tires supplies automobile, mini-van, light truck, sport utility commercial vehicle, golf cart, all-terrain vehicle, lawn and garden vehicle tires, wheels, accessories and much more through its locations based in the US and Canada. The company owns three distribution locations based in Boise, Idaho; New Albany, Indiana; and Henderson, Nevada. Show more
Had an experience with Big O Tires? Submit review ›
I spent over $3000 on a set of tires for two vehicles. Shortly after one had got a flat. When I finally got it back to the store they wanted more money to fix these brand new tires! I've barely had them a week. It's not like it was even that hard, only a small nail. Big O tires is overpriced and only wants your money. They show little respect for you and your vehicle. I find it common curtsy to...
A few years ago I bought a set of tires from Big O and was talked into also buying another set of snow tires. The only reason I got them was because I was told that I could take them to any Big O and they would switch them out when ever I needed at no additional charge, they did this one time but they are now telling me they don't do this anymore and it will cost me $57 every time I want to...
I feel like I've been taken advantage of. I bought 4 new tires in March at Big O Tires. I'm a long time customer in Tucson and have been to many stores in Mesa. I was replacing tires I bought less than 2 years before so this time I insisted on a warranty. I was a single mom without a home at the moment and I shopped for the best deal. They offered me tires with a 4yr/40k warranty and told me an...
I had a flat tire (related to another Big-O issue) and called Big-O's Roadside Assistance. After an hour, the technician arrived without the proper tool, and commenced using a 13/16" socket driver (no wrench) along with a pair of vice grips and a small hammer to remove the lug nuts. After about 45-minutes and no success, the technician laughed it off and stated "nothing I can do" (hup, yup...
I have a Camry, 2 sets of tires (1 winter 1 summer) mounted on their own rims. Took car into have tires swapped. Afterwards I was told I needed struts and alignment. Took car to another dealer to get estimate. Big O's was $1115.00. New estimate $650. After looking at my car the new dealer said I didn't need struts. I had a loose tie-rod end. Also 1 rim that was bent so bad they couldnot align or...
I was in big o tire napa ca robert in garett were so nice it was a busy day customers out the door in i was there for a re alignment they were so nice in caring in fixed my car free of charge under my warranty of course he fit me in.there busy schedule . I love big o tire there so sweet . Anyways my buick only gets worked on there . Anyways this guy was there for a dimple patchh on a tire...
The Service guy at the counter was busy, so I described what I wanted, took him out to my perfect new car, and wrote down on a piece of paper what I wanted done. 2 drivers side tires put on rear. 2 new tires put on front. Right front put on rim in trunk to be used for spare. and last, throw away left front tire and old spare in trunk. Simple right? Not for Big O what a mess. My perfect car was a...
4500 SOUTH SALT LAKE UTAH... THE WORST... ACTUALLY ALOT OF THEM ARE CROOKED, I AM FINDING OUT... AND I THINK THE OWNER IS IN ON THIS TOO... I WENT IN FOR FOR A FEW THINGS WHICH ONE WAS THE ALIGNMENT FOR MY 900 DOLLAR TIRES WHICH THE ORIGINAL OWNER IS NOT HONORING. ANYWAYS... THE CROOKED MECHANIC IS A CROOK PLAIN AND SIMPLE... AND IS NOT NICE AT ALL. FOR GODS SAKES, GET A CLUE... DORKS YOU CANT...
I HAVE HAD THREE CARS RECENTLY WITH FOUR NEW TIRES. I WENT INTO YOUR RIVERSIDE STORE ON MAGNOLIA AND YOUR MANAGER TWO TIME TO WAS VERY RUDE. I WILL NEVER USE YOUR COMPANY AGAIN ARE YOU ARE THE WORST TIRE COMPANY AROUND. JUST ONE INSTANCE YOU WERE SUPPOSED TO REBUILD MY AIR PRESSURE VALVES AND DID NOT BUT CHARGED ME AND YOU WERE SUPPOSED TO PUT NITROGEN AS I HAD WHEN I BROUGHT IT IN BUT I COUGHT...
I took my car to Big O Tires at 6060 Centennial Center Blvd Las Vegas, NV 89149 on July 24,2013 to check an ignition problem. On Saturady, July 27th, I went to pick the car up. I paid the manager, but when I started the car it had the same problem, so the manager told me to leave it with them to properly fix it. After numerous phone calls and promises from the manager I received a call from the...
Showing 1-10 of 97 complaints
Companies similar to Big O Tires
- Pep Boys
- Les Schwab Tire Centers
- Safelite Auto Glass
- OReilly Auto Parts
- Tires Plus
- Firestone Complete Auto Care
- Tire Kingdom
- Just Brakes
- Chrysler Corporation
- Discount Tire
- Jiffy Lube
- Sears Auto Center
- Purrfect Auto Service
- VIP Auto Parts
- Cottman Transmission