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Best Buy - Geek Squad

  • by   Jan 22
  • Review #: 377932
CompanyBest Buy
Product / ServiceSamsung RV711
Location Cincinnati, Ohio
Category Laptops and Tablets
Views83
Monetary Loss
$200
 

I paid for Geek Squad for two years and never used it.I had 2 days left to use it and they said no I didn't.

The two people I talked to there were very unprofessional chewing bubble gum and and kept saying um, um, um, um, um, um, um!. It was a 45 minutes wait to hear that they were not going to help me/. Most of the time I sat on the couch listening to the piped out 60's music on the phone". They told me I had to buy another year:.

They would not help me out at all!. I told them I was permanently ill and had no money and they could have cared less and I was still under contract! Terrible experience;. Babylon had gotten into my computer and they are controlling it as owner".

I guess I will have to fix it myself like I do everything else in life:.I can not believe I spent that long on the phone with these two unprofessional money grubbers. 386cc14

 
 
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A-not-a-mouse A-not-a-mouse
Feb 07 
Hey Johnt. Keep posting that Consumer Report. Bond.jamesbond is a BB employee. You can tell. He's pissed because you are attacking his crappy job. Oh, by the way, anyone with any brains trusts Consumer Report. Hey bond.jamesbond, where do you go for better reviews? Are you that pathetic that you attack Consumer Report? You are just a lame BB employee probably posting on here and not doing your job. Oh by the way, the Dec 2012 issue of Consumer Report rates Best Buy at the bottom. Happy?
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JohnT JohnT
Jan 22 
If you had the Performance Service Plan in your possesion AND had displayed it to the technician as proof AND then was refused service then you would have a valid complaint. If all of the previous sentence is true you should file a complaint with the Ohio State Attorney's Office, Consumer Complaint Division. The Dec 2012 issue of CONSUMER REPORT rates retailers on page 25. Best Buy is at the bottom.
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bond.jamesbond bond.jamesbond
Feb 06  from Newtown, Connecticut
John don't you have ANYTHING better to do than comment on every post from best buy?? Are you that pathetic? Consumer reports sucks balls by the way one of the worst reviewers out there. Also the OP sounds completely nuts. Take some meds man
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