IF YOU ENTER A CREDIT CARD NUMBER DURING THE ORDERING PROCESS YOU WILL BE BILLED EVEN IF YOU DONT CONFIRM THE PURCHASE. ONCE YOU CLICK "CONTINUE" IT'S A DONE DEAL EVEN THOUGH THE "PLACE ORDER" BUTTON IS SEVERAL PAGES AWAY IN THE PROCESS!!!!!
I was in the process of placing an order on beachbody.com and decided not to proceed with the order, after all the marketing BS they put you through, before actually placing the order. Well, beachbody.com processed the order anyways, without permission, and immediately billed my credit card. When I contacted customer service, which is incompetent to say the least, they stated that they experience this problem quite often. After 50 minutes on the phone, I finally received an answer on how they would handle the situation. To keep it short, it's a process that's going to take several weeks to get my money back and I guarantee that I will have to follow up on to make sure it happens. ec6de1
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