Bath Fitter - Bath Fitter did not honor warranty
- by mtn Jun 06, 2009
- Review #: 149650
| Company | Bath Fitter |
| Product / Service | Bathfitter Acrylic Wall Liner |
| Location | Coquitlam, British Columbia |
| Category | Products |
| Views | 208 |
$5000
Bath Fitter (Coquitlam, BC, Canada)
From my experience, the seems to be good product when properly installed. But. the wall and ceiling product can become detached from the wall. The problem is that may not stand behind their . I'd recommend you check their references carefully, or choose another company.
My story:
Five years ago Bath Fitter (Coquitlam) installed a cover, wall and ceiling panel in my bathroom. Within two years the ceiling and became unglued. I did not pursue the matter because I thought it was my fault because I did the finishing of the walls and ceiling beneath. Just before the expired however I asked Bath Fitter to evaluate the problem.
After several "no-shows" by the , the problem was diagnosed by a Bath Fitter technician as faulty and installation. Two to remedy the situation were cancelled on short notice by the company. That was the last I heard from the company. They will not accept my calls asking for a new .
I emailed them twice and have received no .
Buyer Beware.
Ride4fun
Jan 10, 2012
Jhut
Mar 29, 2011
I called them the day before the service to make sure we were still on and they told me that the service had actually been scheduled for the day I was calling (3-28-11). I assumed I was wrong, even though my father had it on his calender as 3-29-11 also. I know that we were both right, but no biggie, they rescheduled for the next day.
On the next day, which I took off from work to be there, at 12:30 pm about 3 hours after they were supposed to arrive, I called them and they had to have an "emergency meeting" and were coming that afternoon from 2:00 - 5:00 pm. I waited and waited in my living room right next to my opened front door. Never heard a knock on the door, never got a phone call.
I called them back at 5:30 pm only to be told that the tech said he came to my home and knocked on my door. He didn't get an answer and said he "heard loud music". Again, the front door was open and I was sitting next to it. I had no music on, only the tv. On top of that, they didn't call me on the number I provided them. They called my father's phone number. I specifically told them to call ME at MY NUMBER!! *** liars!
Of... Show more
andrew
Apr 27, 2010
Not surprised
Feb 02, 2010
I laughed the guy out of the house and installed a beautiful, real tile handicapped bathroom for a quarter of the cost myself.
Everyone should remember that the final job depends on the integrity of what is underneath, so the best is to go back to your studs and start over with quality materials and good backer board. Then you don't need their quickie walls and your job will last for a long time.
Sorry you got caught.
Robert
Feb 02, 2010
Nick
Dec 08, 2009
LR
Oct 30, 2009
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