Hi Dawn, we're sorry to hear no one was able to get back to you when you reached out. We want everyone who is interested in Bath Fitter to easily get the information they need - we certainly understand your frustration. What location were you trying to reach? We'd like to get in touch with them - feel free to contact us at customercare@bathfitter.com with more info, and one of our reps will be...

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Hello, thanks for your comment. We take complaints of this nature seriously - please feel free to reach us at customercare@bathfitter.com

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Thanks for notifying us of this situation. We want our installers doing their best work possible so situations like this can be avoided. Please contact our customer service department at customercare@bathfitter.com so we can learn more about the situation, and reach out to the location you worked with on your behalf. We look forward to hearing from you

Hello, thanks for writing - we appreciate you taking the time to notify us of this situation. We'd like to find out more about what happened, and contact the location you worked with on your behalf. When you can, please contact us at customercare@bathfitter.com with your contact information, and we'll reach out to you. Thanks!

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Hello, thanks for sharing your comments. We encourage our installers to be helpful and understanding as to address any customer question that comes up. We're sorry to hear that you didn't receive the response you needed. Please contact us at customercare@bathfitter.com so we can reach out to the franchise on your behalf and learn more about what happened. Thanks!

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Thanks for your comments. We take complaints of this nature very seriously. We want all in-home estimates to be productive and positive experiences that work within your timeframe. We're sorry to hear this wasn't the case with your experience. Would you mind sending us a note at customercare@bathfitter.com? We would like to reach out to the franchise on your behalf and learn about what happened. ...

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If you are remodeling and plan to move out of the residence to improve the value of the place then I can see that. This company sucks. As being a customer for a few years my parents actually bought into this company with the shower. Well if the shower isn't cleaned a certain amt of times and if you don't dry the walls as well as floor you will notice how messed up things get.Bad...

Hello, thanks for your comment. We're disappointed to hear you had a negative experience with the salesman, and the appointment did not meet your needs. We want each and every appointment with our customer to be productive and informative, and it seems that wasn't the case for you. Please contact us at customercare@bathfitter.com so we may learn more about the situation, and contact the...

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