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Bath and Body Works is an online store that provides a stunning variety of body care products. The company was founded in 1990. Today, it has more than 1,600 stores all over the world. At Bath and Bod...y Works you will find various body lotions, shower gels, bath foams, soap and hand sanitizers, lip balms and glosses, fragrances and many more. Also, Bath and Body Works provides a wide range of accessories to make taking a bath a pure pleasure: candles, fragrance oils, fragrance bulbs and many more. Bath and Body Works aims to provide high quality products at affordable prices to meet consumers' expectations and needs. Show more
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I received a gift card and went online to use it. Don't have a vehicle so ordering online is the most convenient way for me to shop at present. After searching on their website, I finally decided on purchasing two of the three wick candles as they were having a sale if you buy 2 of the three wick candles for $22.00. I love candles and was eagerly anticipating receiving my order. When I...
I usually use coupons on my phone at BBW. Me and my mom went in as I needed some more wallflower bulbs and I had a coupon for a free candle. The woman rudley told me "UM, we dont accept thoese!!!" I said But I use them all the time. She proceeded to tell me that it isnt my coupon and im usinv someones email linked to it and that its not safe. I again told her I use them all the time! she then...
At the beginning of November, my daughter and I started our Christmas shopping. My formal complaint stated we were in the Fort Gratiot-Birchwood store, however I was incorrect, it was the Sterling Heights-Lakeside store. These cashiers seem to have a script to collect eMail addresses. I normally refuse, however this one was insistent, claiming a product bonus/discount. I told her I was not...
Call 9 pm during Christmas shopping season to confirm store hours. Told the store will be open until 10 pm. Arrive 9:35 to find store gates down. Call the store number back to confront the liar that led to my inconvenience and wasted gas and lost time. First she tries to pass the buck by saying I called the other store location (in the age of cell phones and phone logs she thinks this will...
I placed order with BBW and did not ship several days later. I later asked five times for the package to be cancelled. After all that they continued to ship the package but was then informed by email that they would just have the package sent back to them and if charges would be dropped or credited. The charges were dropped. So I check on the tracking they have the package being sent back to...
Right before i was going to bed.i checked my email @ 11:oo pm . I saw they where having a cyber monday sale.so i was doing my order online ,when i hot to part were u enter promo code i used HAPPY MONDAY I TRIED it lower case upper case words together words sperate didNOT work. And phone # pop up to call them to help me with order.i was on hold 45 mins finally gave up at 12:15 nobody ever took my...
I placed a online order in July 2013. I went away for 2 weeks came back order wasn't here? so I called they said it had been sent...ok didn't receive 3 wks later...called again and wrote to company online. No response from either...I have had no luck with live operators or online questions. I used to order online now I go to store, they even gave me a phone number to call? All I want is my...
I get it. You want sales. You train your sales people to come up to us and ask us about the products. Ok. But your workers are humans, they are not lost puppies. I am human. I deserve integrity and respect. I am not impressed when every time I turn around an employee sticks their nose in my face to ask me if I am ok. Seriously? No I'm not ok. And if the customer must endure such pressure from...
I received an email for a buy 3 get 3 sale at Bath and Body Works. I went to the store that I always go to, which always has the sales that are emailed to me, and was told it wasn't being ran at their store. I read the fine print and the email stated in stores only except stores in Canada. That would mean all US stores!! She was rude and said "I could honor it, but this is the kinda thing...
Had candle burning in bathroom for 2 1/2 hours - smoke alarm went off. I went into bathroom to find candle engulfed in 6 inch flames. Doused with water to put out but that made the candle explode and flames burst to about 5 feet high. Hot wax burst everywhere which caused 2nd degree burns on my left hand and more minor burns on my right hand, stomach, face and neck. Bathroom cabinet damaged in...
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