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Bath and Body Works is an online store that provides a stunning variety of body care products. The company was founded in 1990. Today, it has more than 1,600 stores all over the world. At Bath and Bod...y Works you will find various body lotions, shower gels, bath foams, soap and hand sanitizers, lip balms and glosses, fragrances and many more. Also, Bath and Body Works provides a wide range of accessories to make taking a bath a pure pleasure: candles, fragrance oils, fragrance bulbs and many more. Bath and Body Works aims to provide high quality products at affordable prices to meet consumers' expectations and needs. Show more
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Right before i was going to bed.i checked my email @ 11:oo pm . I saw they where having a cyber monday sale.so i was doing my order online ,when i hot to part were u enter promo code i used HAPPY MONDAY I TRIED it lower case upper case words together words sperate didNOT work. And phone # pop up to call them to help me with order.i was on hold 45 mins finally gave up at 12:15 nobody ever took my...
I placed a online order in July 2013. I went away for 2 weeks came back order wasn't here? so I called they said it had been sent...ok didn't receive 3 wks later...called again and wrote to company online. No response from either...I have had no luck with live operators or online questions. I used to order online now I go to store, they even gave me a phone number to call? All I want is my...
I get it. You want sales. You train your sales people to come up to us and ask us about the products. Ok. But your workers are humans, they are not lost puppies. I am human. I deserve integrity and respect. I am not impressed when every time I turn around an employee sticks their nose in my face to ask me if I am ok. Seriously? No I'm not ok. And if the customer must endure such pressure from...
I received an email for a buy 3 get 3 sale at Bath and Body Works. I went to the store that I always go to, which always has the sales that are emailed to me, and was told it wasn't being ran at their store. I read the fine print and the email stated in stores only except stores in Canada. That would mean all US stores!! She was rude and said "I could honor it, but this is the kinda thing...
Had candle burning in bathroom for 2 1/2 hours - smoke alarm went off. I went into bathroom to find candle engulfed in 6 inch flames. Doused with water to put out but that made the candle explode and flames burst to about 5 feet high. Hot wax burst everywhere which caused 2nd degree burns on my left hand and more minor burns on my right hand, stomach, face and neck. Bathroom cabinet damaged in...
I was just at your store in Southgatr Plaza in West Seneca, NY. An employee named Elaine was cashing me out. I had a coupon code for $10 off a $30 purchase. My purchase was more than twice that amount. I have Elaine my code and she informed me that it was for online only. I was so embarrassed, I said I would try and find an in store coupon on my phone and she rudely said "we don't actually have...
I went online on Sunday, July 14 to order a gift card for my mom, who likes their products. The website is well arranged and well behaved but allows no choice of delivery dates, and I didn't want the card to arrive too far ahead of her July 21 birthday. Well, not to worry. It didn't ship (via UPS) until July 16 [isn't most of this stuff done by computers nowadays?] and is now scheduled to...
Order placed 6/25/13. Hadn't received - called 7/8/13. CS rep said PayPal cancelled - but PayPal authorization went through - PayPal doesn't release funds until items are shipped - the cancellation was B&B. Now three of the items I'd ordered aren't even available anymore and Rep wasn't very helpful at all. I haven't shopped with them since they changed their line - but they had black...
In the past 12 months. I have purchased no less than 100 3-wick candles at B&BW and I subscribe to their e-mail notifications as I take advantage of their 2 for 1 specials. This morning (7/8/13), their ad listed ALL 3 wick candles on special for $12/each. I clicked on the shop link which took me to their website and not ALL candles were listed for the $12 special. I contacted B&BW...
My 3 daughters and 6yr old granddaughter were shopping in the Solon, Ohio store for scented candles for me for Mothers Day..They purchased $30 worth of candles from the store..When they walked out they were greeted by 3 Solon police officers who stated they were called by the store because they were observed by both customers and an employee stuffing merchandise in their pants..Well to there...
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