Bank of America - Closure of account mess
- by Anonymous Feb 07
- Review #: 382511
| Company | Bank of America |
| Product / Service | Banking Accounts |
| Location | Hamilton, Waikato |
| Category | Banks |
| Views | 52 |
$5200
I lived in CA for 2.5 years with a Bank of America account.When I moved to NZ I needed to close the account.
I rang the bank and made arrangements for the account to be closed and the outstanding balance to be sent by check. Two months later, nothing. I rang the bank, they said the account was closed, but check not sent. They then reopened the account and told me I didn't close it!
Then locked me out of my online account, so my account is now closed buy I have no idea of where my money is, I can't access the online message bank and there is no phone option to talk to a banking person, only preset recorded messages.I am so mad! 308fb26
boa sux
Feb 20 from San Antonio, Texas
Sam
Feb 20 from Oregon City, Oregon
Called BofA about using a check they sent and they inform me that Bof A has closed those NEA accounts and I can no longer use it. This even though I am getting regular bills showing the credit limit and have had not notice. Now I might be able to use it once I complained if I submit to a credit check and wait for the head office to call (during my classes) the next day.
I am pissed! How would a consumer know. Never B of A again.
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