I lived in CA for 2.5 years with a Bank of America account.When I moved to NZ I needed to close the account.
I rang the bank and made arrangements for the account to be closed and the outstanding balance to be sent by check. Two months later, nothing. I rang the bank, they said the account was closed, but check not sent. They then reopened the account and told me I didn't close it!
Then locked me out of my online account, so my account is now closed buy I have no idea of where my money is, I can't access the online message bank and there is no phone option to talk to a banking person, only preset recorded messages.I am so mad! 308fb26