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Banfield Pet Hospital - Pet Grooming at Banfield Pet Store and Hospital

  • by   Jan 19
  • Review #: 376434
CompanyBanfield Pet Hospital
Product / ServiceGrooming And Customer Service
Category Pet Medicine
Views136
Monetary Loss
$562
 

At the Banfield Pet Hospital in Folsom, California on Iron Point Road, I brought my 5 year old Persian in for the first time for a grooming.

The technician was haughty checking my cat.I finally called several hours later for status and was told to come in.

When I got there I found out the tech had Pulled Out One of My Pet's Claws. It was ripped and bleeding. Then she lied and said it was hanging when I brought the cat in for grooming.

The story went around the store as everyone was rude to me as if I had caused the problem.My cat vomited every day for a week so I brought him to my Vet who was incensed at what he saw. 3053d2f

 
 
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Banfield Pet Hospital Banfield Pet Hospital
Feb 04 
Hi Anonymous - Thank you for taking the time to let us know, and we apologize that you were not satisfied with your experience.

While Banfield and PetSmart do partner to deliver high quality veterinary care, goods and services, they are separately owned and operated. I am passing this information along to PetSmart's grooming service to make sure they are aware of your feedback.

Most sincerely,
The Banfield Team
Reply
Anonymous Anonymous
Jan 26  from Sacramento, California
Banfield doesn't groom cats or dogs. They're a pet hospital. The grooming salon is entirely different.
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