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Banfield Pet Hospital - ***

  • by   Jan 23
  • Review #: 378273
CompanyBanfield Pet Hospital
Category Pet Medicine
Views116
Monetary Loss
$399
 

So it says i can basically refund my wellness plan within 4 days i tried the very next day i paid 399$ for my kittens plan so apparently they did 249$ worth of work yesterday giving her shots an exams what the *** is that there saying i only get 149$ back in refund *** BANNFIELD PET care there greedy *** pet care is fake an mainstream dont be a fool like me to think at first that there worth it cause there not a local spca is better an more loving then them theyll take advantage of a person who ls just trying to keep there loved pet safe an make spend a way to much its ridiculous 2f6444e

 
 
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Stellawasadiverandshewasalways Stellawasadiverandshewasalways
Apr 02 
Same as the above comments. It's common sense. You can't just get services done then cancel the plan the next day and expect to get all your money refunded. Once its done, its done. Ignorance.
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Banfield Pet Hospital Banfield Pet Hospital
Jan 30 
Hi Anonymous – I’m sorry that the plan did not meet your expectations. I hear your frustration and would like the opportunity to further understand your concerns. I am hoping that you see fit to contact our Wellness Plan Relations Team at 866-894-7927 or WellnessPlanRelations(at)banfield(dot)net to talk with us about your experience.

Thank you for taking the time to reach out and let us know, and we look forward to hearing from you at your convenience.

Most sincerely,
The Banfield Team
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jg jg
Jan 25 
Ditto to the above comment because legally you had to sign a consent form for any vaccines, deworming, fecal testing, FIV FELV testing and the office exam that they did, so you already signed for & approved those costs. You can ask for the recipt if you lost it/didnt keep it.When you add up the costs of those things it will prb add up to the $249. Puppies and kitten are expensive in the beginning if you take good care of them, lots of people just cut corners to save few bucks but youre not doing your pet anyfavors trying to be cheap
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duh duh
Jan 23 
Well, yeah they probably did do $250 of work, which you signed for. Banfield always makes you sign a treatment plan before anything is done, but the subtotal would be "$0" since you signed up for a plan. Think about it - your kitten had an exam, several vaccinations, deworming, FeLV/FIV test, fecal test, and maybe a few other things. Sorry you didn't understand.
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