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Banana Republic - Outraged at customer service

  • by   Jan 19
  • Review #: 376386
CompanyBanana Republic
Category Customer Service
Views121
 

I ran into the mall really quick to buy a pair of jeans and yes I was in sweats and my Northface vest.When I entered Banana Republic, I was stared at and not greeted.

Another gentleman walked in 10 sec later and he was greeted. I was looking for my size and I was ignored. Another customer came in and was assisted immediately, not only greeted but walked around the store and showed different items. I was in line for 10 min before I was helped, when I swiped my debit card and was putting my PIN number in, she asked me for my id??

I was disgusted and still purchased the $85 pair of jeans.Mind you, doesn't matter that I am a white male but I am a professional who's been in the education field for over 12 years and who will never shop at Banana Republic in Farmington, CT again. 306664d

 
 
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JJ JJ
Jan 19 
Yea you need to get a life and not assume you are the king of the world and deserve attention every time you enter a store...
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Souperstar Souperstar
Jan 19 
Do you think that there could be more to the story? I don't mean to be rude or anything, but did you check your hygiene that day? I know that sometimes when I'm in a big hurry, I think that showering is optional. It's not really a good idea. Did you check your odor?
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