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AuthorHouse - UNSATISFIED CUSTOMER

Monetary Loss
$500
 
Update added by user Mar 01
Forgot to state that the information that they submitted incorrectly was my name! Yes, they submitted the wrong last name on the about the author section of my book.
 
Original review posted by user Mar 01

My book was published and released by Authorhouse Jan of this year.They incorrectly submitted my About the Author section to Amazon and Barnes and Nobles.

Thus causing confliction with my buyers. After reporting this error to Authorhouse multiple times, as of today March 1st, this has not been rectified. Authorhouse has not offered any compensation for their mistake and are basically telling me there's nothing they can do to correct their error.

Please consider other publishing companies before choosing Authorhouse.In addition, their customer service reps do not provide quality service and after speaking with supervisors and managers no one has offered a definitive response on providing resolution to this issue. 2f8c512

 
 
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