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ATT - everything about AT&T SUCKS

  • by   Jan 15
  • Review #: 375330
CompanyATT
Product / ServiceAT&T Telephone
Location Hayward, California
Category Home Phone
Views72
 

their customer service is always
APPALLING,
TIME-WASTING
and SOUL-SUCKING

their POS phone that they insisted I purchase when having phone line troubles (uh, their problem, not mine) is COMPLETE ***. a month after purchase, it does not hold a charge AT ALL. WHAT A JOKE!

when I tried to get them to fix my *** U-verse Internet connection, while dealing with a family emergency of a family member in a sudden coma, they completely DISCONNECTED MY HOME PHONE AND INTERNET SERVICE and NEVER TRIED TO CONTACT ME TO FIX ANYTHING! UN-***-BELIEVABLE

I wish I could go back in time and take back all the hours that At&T has sucked from me -- my time is worth something, you know?!

I HATE YOU AT&T 385f7d0

 
 
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Confused and Angry at ATT Confused and Angry at ATT
Jan 20 
Long story we wanted to get home phone so I called att. to find out how much it would cost. I talked to Dee in San Francisco nice lady.She informed me that I could get the complete package,89 dollars for home phone,internet wireless and our to cell phones.Sounded to good to be true well that was on Dec.12,2012. Its now Jan 20th yep your right no bill..Well hubby got on his cell phone and they said just the cell phones 700 minutes shared and unlimited tex was 148.00 Well after spending 4 hours on the phone I lost it and handed the phone to my hubby. He asked her what she could do to help and she said she would elimanate the bill but the new phones they sent ua we had to pay for whf?? I cant believe how you just cant talk to the same person and they would remember you. They send you to every state but the one your in. We were suppose to get the complete package
which was home long distance,internet wireless, and our cell phones for 89.00 then she said I will connect you with direct tv which we already had and she said they would give us five dollars off and I could talk with someone on the phone. She connected us and said good bye I asked the lady at direct what kind of discount she could give us and she said ten dollars....hmm well 89 and 90 wow 179.000 for the package.....wrong direct called while we were on the phone with another lady weeks later and said we had been good customers why havent we paid our bill.....wow we had to pay
our 100. to direct I gave my
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