They're all about making money and not about training. Once you sign for lessons, you're stuck. The people that perform the training don't care whether or not your kids learn anything. Instructors are very poorly skilled and don't understand the martial arts themselves. I signed up for their aerobics classes which was a mistake. The instructor is an arrogant woman that does nothing but scream at the top of her lungs. There's no skill involved and she is not professionally trained in any sport, just another person soaking the public for their money. They try to force you into buying annual memberships and mistreat anyone that doesn't buy into training. We finally walked away and joined a professional, national chain.
I forgot to state that this review was specifically referring to the Hudson, Ohio store. I tried the same services at their Fairlawn, Ohio and Aurora, Ohio stores, too, but the service was the same, very poor. They aren't the only company around with these services, so try others before signing anything. The girls working the front desk are paid on commission and quote wildly different prices, varying by a few thousand dollars, depending on what they think they can get out of you. We were grossly overcharged by their billing service, too.