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Ashley Furniture - San Marco couch with chaise

  • by   Jan 21
  • Review #: 377743
CompanyAshley Furniture
Product / ServiceAshley Furniture
Category Furniture and Decor
Views126
Monetary Loss
$999
 

Same problem.I purchased the couch in 2009 and leather material is peeling?.

It is so awful/. I even got the extended warranty and they said anything could happen and I could get replacement on any part of the couch for 5 years;. I tried to use that warranty and they said it does cover peeling?. What the heck?

The sale guy said if anything happen|. It could be replaced|. My daughter choked a piece of the leather that came off,. She was lucky and she cough it back up!.

But now I sit with a peeling couch and a danger to my 3 and 5 year old

Even ask for info for where I can get replacement couch cushions with no response thru warranty company!!

Called store and was transferred to answer voicemail and no response too. 2f71b59

 
 
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Here in California Here in California
Jan 24  from Riverside, California
Sorry to hear about your furniture...I have knowledge of leather and if it peels is due to excess heat/sun or body oils that are not cleaned.
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Phaw Phaw
Jan 24  from Charlotte, North Carolina
It is fake leather type material. So the material is very poor quality. Not in sun area and we are not oily people either. This is happening to a lot of customers with the same couch
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Phaw Phaw
Jan 23  from Charlotte, North Carolina
For the person that think this is bs. Let me send u the photos and u judge what I said.
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