i have a durablend sofa that is about two years old and the durablend is peeling.Ashley will not do anything about it.
Even if you took the warranty they will not do anything because they call it a malfunction. I have e-mailed Ashley and all they will say is they are sorry but cannot help me. Who is responsible for this? How can they justify selling furniture that they know is not going to last.
Can someone explain what a malfunction is?
If i had damaged the product I could understand.I have tried to fix the problem but the damage is too extensive. 3842996