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Ashley Furniture - Ashley Bedroom Set - Hardware/Handles

CompanyAshley Furniture
Product / ServiceBedroom Suite
Category Furniture and Decor
Views73
 

We paid $3000 for this set in 2005 and had planned to keep it for many years as it is a substantial set with an heirloom quality.Unfortunately, most of the pewter drawer pulls have snapped off (at the screws) making the heavy drawers nearly impossible to pull open.

We are extremely disappointed!

Not only does it effect the functionality of both dressers, but also the hardware cannot be matched at home stores since the drawer's hardware hole spacing is wider than standard sized drawer pull hardware spacing - making it also quite unsightly!Ashley, this simply sucks and you remedy this since we would otherwise not consider your brand again! 300ce62

 
 
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anonymous anonymous
Feb 16  from Sioux Falls, South Dakota
Your furniture is 7-8 years old and you expect the company to make you whole. Get real! I agree you might not be able to buy pulls that match the original holes, but you can purchase wood putty and fill in the old holes and then drill new holes to fit the new pulls. You could also check with the manufacturer to see if you could purchase identical hardware from them. However, as old as your furniture is the identical hardware might not be manufactured anymore. Furniture now isn't manufactured to last forever.
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