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Ashley Furniture - Ashley and Montage both Suck (Beware)

  • by   Mar 07
  • Review #: 390913
 

I purchased a recliner with a 5 year extended Warranty!The recliner is a piece of ***,the whole bottom mechanism is toast!

I filed claim with Montage on Jan. 3, 2013 and its now March 7 and its still not repaired! I went to and talked to a cust. service mgr.

and told her I'm tired of this *** and she said she would make a call to Montage! I told her after all this I want a replacement and she said no way! Montage has scheduled a tech to fix it on April 9!

That would make it over 3 months to fix!I'll never buy another item from Ashley and I'm reporting them to , the BBB and post every social media I have access to so I can spread the word about their horrible customer service! 31254a0

 
 
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Anonymous Anonymous
Mar 16  from Indianapolis, Indiana
Just an update on Ashley Furniture and their worthless partners Montage, it is now March 16 and my recliner still isnt fixed! Havent heard back from the Indiana Attorney Generals office yet nor the better business bureau! I have told all of my family and friends never to shop at Ashley and I'm using every social media at my means to spread the word!
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