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Ashley Furniture

 
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Ashley Furniture Industries, Inc. is a privately owned company that was founded in 1945 and incorporated by Carlyle Weinberger. The company is headquartered in Arcadia, Wisconsin. It specializes in fu ... Show more
 

Please try to contact Ashley Furniture Customer Service directly prior to posting any complaints on this site.

Ashley Furniture
Main address: Attn: Consumer Affairs 54612 Arcadia WI
http://www.ashleyfurniture.com/ 800-477-2222, , http://www.ashleyfurniture.com/Legacy/GetProductInfo.asp?PRB=PRB

Ashley Furniture Reviews and Complaints

Total Complaints 1,274
Claimed losses $699,685
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#408564
Lubbock, Texas

Ok well I used to work here for about 7 months and some ppl would do ANYTHING to make a sale and my manager had lots of "favorites" we went through about 12 managers in a 3 month period and each one screwed up more and more I purchased furniture for my parents of course because i got a huge discount BUT i havent received a loveseat that was damaged in almost 6 months, (after...

#407744
Greenwood, Indiana

We purchased a microfiber suede recliner from Ashley Furniture and at the same time purchased a VIP service contract. The recliner started falling apart after the first year. We paid 650.00 for the recliner and warranty. We contacted Ashley Furniture and was instructed to contact the warranty company. After repeated attempts to file a...

#406987
Atlantic Beach, Florida

I purchased an entire living room set from Ashley Furniture after arriving at my duty station. Since then, my ship has been deployed/out to sea about 75% of the time, meaning that my furniture has sat unusued for most of the last three years. After returning from my most recent underway I noticed that some of the "leather" on two of the pieces was peeling off its fabric backing. I...

#406955
Chicago, Illinois

Just received our furniture earlier this evening and it was a nightmare. First it started off with my fiance and I getting a time frame of 1:15pm to 5:15pm. He took the day off of work because I work midnights and need to sleep. 6pm rolls around no movers. Now I get that stuff happens and they are usually late, but they did not arrive until 7:30pm and did not give us a courtesy call...

#404850
Baltimore, Maryland

Ashley Furniture location Baltimore National Pike The standard door way to most homes 36 inches. I have gotten larger furniture in my house. I instructed the delivery people to bring through the back door because it was easier and more space, they refused. I was told on the phone the guys were just being lazy by customer service. My house is new construction and I have...

#403860
Fort Worth, Texas

Ashley Furniture delivery men would not bring a bedroom set into the house unless we signed a damage waiver, exonerating them all responsibility. Ashley Furniture delivery men would not bring a bedroom set into the house unless we signed a damage waiver, exonerating them from all responsibility to our walls, floors, carpets and ceiling. This is both absurd and far outside the delivery...

#403657
Salt Lake City, Utah

We purchased furniture from Ashley Furniture in Draper, Utah. Our salesman did a great job telling us that our furniture would be covered by extended warranty. We were completely convinced, and invested $129.99 for warranty.A year later, we tried to get service for a stain on a microfiber armchair. Because we were unsure of the origin, guess what? They don't cover...

#403411
Baton Rouge, Louisiana

When I moved to my new house in 2006 I purchased several pieces of furniture for my living room from Ashley Furniture in Baton Rouge, Lofa, Love Sear, Chair and a Half with matching ottoman and a Franklin Leather Recliner. The reason I purchased the most expensive recliner offered was because it carried a Lifetime Warranty. In 2012 the mechanism broke and I found...

#403065
Mission Viejo, California

I bought furniture from Ashley's on the 14th it was delivered to me. When it was delivered to me I did not get asked any question about it, I was told to sign for it without taking a good look at the items first. Now I will have to trade this furniture in for things that I do not want!!! I would like to get Ashley's to take back the...

#402436

I added another much more clearer than last photo color changes and cracking and loss of money beofre a yt putchased 2007 in March and was rapaired. I was given a run around and was advised normal for leather to do this and when repair man came he said side is not leather at all and the label should not state leather anf representative I...

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