• show-popup
  • Signup
Follow us:
 
Shares 0

Ascentive - DO NOT DEAL WITH THIS COMPANY

  • by   May 01, 2012
  • Review #: 315821
CompanyAscentive
Product / ServiceLIVE SUPPORT & ACTIVE SPEED SFTWARE
Location Bolingbrook, Illinois
Category Software
Views58
Monetary Loss
$589
 

I WAS HAVING PROBLEMS WITH MY HOME SYSTEM.FOUND THIS COMPANY AND DECIDED TO SEE IF THEY CAN HELP.

I FELL INTO THERE TRAP AND BOUGHT A 3 YEAR LIVE SUPPORT. OK I'M ***!. KNOW THEY CHARGED ME 4 TIMES FOR A SOFTWARE ONTOP OF THE SUPPORT". I NEVER ORDERED THE SOFTWARE'.

CALLED AND COMPLAINED AND I CANCELLED ALL SERVICES DUE TO THEM CHARGING MY ACCOUNT WITHOUT MY KNOWLEDGE|. I WAS TOLD THAT I WOULD HAVE THE MONEY BACK IN MY ACCOUNT WITH IN 5 TO 7 DAYS'. WELL IT HAS BEEN 15 DAYS AND I HAVE NO MONEY AND THEY WANT TO CHARGE ME AGAIN, SO I JUST GOT OFF THE PHONE AND THEY DO NOT CARE ABOUT THE CONSUMER/. WHEN YOU CALL YOU ARE CALLING A CALL CENTER?.

THIS ONE WAS IN THE PHILLIPIENS'. THEY GAVE ME THE SAME STORY THAT I WILL HAVE THE MONEY IN 5 DAYS. THE CORP.

OFFICE IS IN PHILLY AND THEY WILL NOT GIVE THE NUMBER.SO IF YOU ARE AS *** AS I AM GO AHEAD AND PURCHASE SOMETHING FROM THEM, SO I DONT FEEL LIKE THE ONLY *** IN THE WORLD 30b6eec

 
 
Keep the topic of messages relevant to the subject.
Personal attacks will be deleted.
No Links or Scripts.
Hide comments (2) 
Showing 2 of 2 comments
Avenger Avenger
Jul 23, 2012 
Their corporate number is 215-320-6000 (dial Ext 111 to reach the CEO).
Reply
sad face sad face
May 10, 2012 
I'm sorry but you are not the only one got screwed. I worked for them and they haven't paid me either. They treat customers like $hit and they treat their emplyees treat like $hit, too.
Reply

Read next Ascentive complaint

Ascentive PC Speedscan

I got carried away with sweet marketing words describing how good was the pc cleaner.I downloaded th...

Select Reason




 
Send Report Cancel

Thank you!

We will review your report
You were reading a complaint about Ascentive.
Filing a new complaint about

Report a bug

 
Help us help you!
We are trying to be better!

We need your email address to contact you if we need more bug information. Please provide a valid email address. We do not add this email address to any kind of mailing list or post it on the web

A one-line description of the bug

What were you trying to accomplish and what is the result?

Any errors or messages you may have received

Cancel
 
Report a bug

Thank you!

We will review your report