I tried to contact Ascentive at their posted customer service email address after they charged for a service we no longer wanted. Their email address does not work, it bounced. Their 800 number gets you on indefinite hold, their cancellation web site added text to my email that would have made me give up claims for payments I wanted to cancel. I will try to get my...

• Customer service
• Electric charge
• Credit card

ascentive removed money from my account without my permission,when i asked to close this account with them i was given the runaround. this software has put a virus on my computer,and their employs can't figure out was dissatisfied with this software because it's a "GREAT PRODUCT.'i beg to differ with them on that respect.LIKE *** IT IS!!!!!!!!!!!!!!!!! also...

• Bank
• The Return
• Truth

Bought PC Speedscan Pro, before they would turn it on I got a tech/salesman who that told me they needed access my PC to install, had me download a program so he could access my PC, big mistake, he scand/looked at my PC and told me I had viruses or Trojans, showed me how my PC was being affected/running. Said that I could have a Tech from Ascentive fix my PC on a Service Contract for...

Someone took money out of my bank account with out permission.This has happened before an a message was to be put on my account that I was to be notified and give my permission before any money was taken out of my account.As of this tacken place I do not want any ascentive products of any kind and if you have installed anything on my new computer with out...

After a scan provided by Ascentive I I signed up to "remove junk files" _ Charge $29.99. Offer to fix register errors -- another charge of $29./99. Offer to speed up slow computer - another $29.99. Offer to get fix " trojen horse" by "microsoft.tech. support" guaranteed for two years - first of 3 installments with first being $129. I am requesting...

I WAS HAVING PROBLEMS WITH MY HOME SYSTEM. FOUND THIS COMPANY AND DECIDED TO SEE IF THEY CAN HELP. I FELL INTO THERE TRAP AND BOUGHT A 3 YEAR LIVE SUPPORT. OK I'M ***. KNOW THEY CHARGED ME 4 TIMES FOR A SOFTWARE ONTOP OF THE SUPPORT. I NEVER ORDERED THE SOFTWARE. CALLED AND COMPLAINED AND I CANCELLED ALL SERVICES DUE TO THEM CHARGING MY ACCOUNT WITHOUT MY KNOWLEDGE. I WAS...

I got carried away with sweet marketing words describing how good was the pc cleaner.I downloaded the trial version & it produced a report saying my pc had 239 items which needed cleaning. I tried to clean but then it wanted $99- as opposed to 40days free trial claim.I did not buy it & now I am stuck with it. The *** thing keeps popping up every now & then which...

ascentive is a remote computer repair company. they are terrible!!! was having a problem accessing e-bay and i had heard on the radio an advertisement for finally fast .com they claim to fix your computer problems over the phone. i called them and a represenitive accessed my computer and was pointing a bunch of spy host and viruses in my computer. i asked if that could be my problem...

In November of 2011, I entered into a verbal agreemrnt with Ascentive. Ascentive performed a cleanup of my computer and offered a 24/7 two year coverage program for $129.00 a month for three months. In addition they sent me software that I didn't order for an additional $42.50. This was charged to a credit card. Since the initial verbal order, I have talked to five customer...

I went to renew my software with Ascentive and they double charged my credit card $29.995 twice! Their customer service is HORRIBLE and you wait on hold FOREVER! Their call center is in some craphole in India and you can barely understand these morons! I too was told that I have errors on my computer and that they wanted to charge me $283.00 for a...