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Appliance Connection is a retailer of appliances from the most famous brands. Comoany works on the market since 1985. They provide great customer service and special attention to every customer. Visit...ing Appliance Connection customers may shop for cooking products, dishwashers, kitchen cleanup, freezers, laundry, microwaves, refrigerators and other appliances. Among the brands Appliance Connection deal with there are Bosch, Jenn-Air, Electrolux, Wolf, Frigidaire, Whirlpool, GE, Viking, Thermador, GE Monogram, Sub-Zero, KitchenAid, Samsung, Maytag, Miele and many other. It is very easy to contact companyÃ¢â‚¬â„¢s representative by phone or email. Appliance Connection is headquartered in Woodbridge, VA. Show more
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I was never able to get any satisfaction from Appliances Connections, after months of my being harassed by them for complaining. But this is what worked for me. I contacted the manufacturer, since I put some of the blame on them for allowing Appliances Connection to sell their product, even though there are so many complaints. So I hounded the manufacturer of my range hood which cost over...
I ordered a Whirlpool Gold dishwasher on 11/11/13. The item was 'in stock' at the time (I still have the print-out). Anxious to have it delivered as a present for my son, it was finally delivered on 12/26/13. When inquiries were made regarding the status of the order, I received the same canned response; it was on back order with the manufacturer. The dishwasher could have been delivered...
I am convinced they sell goods they know are damaged and then bully you until you give up and keep them. My appliance was not packaged like it came from the manufacturer. My repairman said the appliance I bought came up previously sold six months before. This company has no concept of good customer service. In fact, they yelled at me, denied everything they previously told me. I kept the...
I ordered a washing machine. It was received damaged. I was told if I kept it they would discount it and I could return it if it didn't work after the delivery person called the company. When it didn't work I called them and the rude employee told me that I accepted the machine and that because I had used it I could not return it. How else would I have known if it worked if I didn't try and...
I ordered my Weber 6466 La Plancha from Appliance Connection 19 days ago in order to receive my item by Christmas which happens to be in four days. I haven't received my item specifically because the item hasn't even reached THEIR warehouse yet. When I contacted them via ticket they responded quickly stating their vendor hadn't contacted THEM as to the status of this item. In response I decided...
Never filled order 51 days old then tried to reauthorize credit card payment when Paypal expired. Every 2 weeks I was told another 2 weeks. Cancelled order by phone and email. No confirmation of cancelled order. No contact after I refused to authorize card payment. Who runs a company like this. Beware. The too good to be true price is just that. This ruined any kind of remodeling schedule. We now...
Wish I had read all these complaints & warnings BEFORE I purchased a new washer from them!! Aghhh!!!!! Unfortunately I didn't, & was taken by their unbeatable price (which I was confident was a good deal, & extensively researched & checked out thoroughly, all over the web) - however, I should have been looking at this company! These shady *** have THE WORST, most scandalous,...
Spent $1,100.00 on a Broan 48" Range Hood which was damaged. This is a large & heavy appliance and I inspected what I could see but when my carpenter and I turned it over (very gently) prior to installation we noticed a large dent. In fact he said "did you buy this used?" and I said no why? He replied it has a huge dent on the front of it and sure enough it does. Contacted Appliance...
I ordered a Weber Genesis grill on 7/23/13 and it did not arrive until 8/18/13. They told me it was back ordered and that they would express ship it when it gets in. Do you think they did that? Heck no. When I e-mailed them about the status of my order...they just referred me to the shipping company. Very bad customer service. I could have ordered this grill locally and gotten it the next day. I...
I ordered a range and paid extra for express delivery. It's been a week, and my range is still to be delivered. They reassured me that, "Our records show that your order has been shipped with AM Tracking (sic) who handles our express delivers." I called the trucking company, and they said they don't do overnight or 2-3 day express delivery. My contractor is waiting for the range to be...
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