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CONTACTED MIKE 3 TIMES AND SENT IN MY VIDEO FOR A 100% REFUND. DOES NOT WORK AS GOOD AS THE PREVIOUS MODEL CONTROL BOX. DO NOT BUY FROM ANTENNADEALS.COM. THEY DO NOT STAND BEHIND WHAT THEY SAY THEY WILL DO. CONTACTED HELP DESK THEY TOLD ME TO LOWER THE ANTENNA. SURE THE HIGHEST PEAK OF THE HOUSE ON A 6 FOOT METAL POLE - IM WAITING FOR MIKE TO STOP BY AND CLIMB ON THE ROOF SIX OR SEVEN TIMES. FIND...
No reception whatsoever with HD2605 antenna after spending forever increasing pole height and receiving tech support from Vizio TV. Supposedly 150 mile reception - I wasn't able to get ANY channels, including the stations only 45 miles away. After calling and listening to their (recorded) boasts of the importance of customer service... Returned antenna on Sept. 11, 2013. Heard nothing from...
I recently had bought a lava 2605 antenna and mount. Once I received it, I realized that it was a cheaply made in china plastic antenna. So, I sent it back, cause the website says "no hassle" refunds. I waited 5 days or so after they received it with still no refund, so I emailed them. No response. Tried agIn a few days later. No response. Finally after starting a dispute thru paypal I got my...
I have not purchased one of these antenna's, however I did send a couple of emails with some questions and concerns regarding they have no phone, so why photo of some guy with head set on, really ***, he's about two times dumb. Of I never got any reply of any kind after a week, so I figure it is a scam, probably out of some one's garage. Should be nailed for their false business practices. ...
I received my antenna quickly, and it works okay, but their claims about customer service being important to them is a big load of ***. I've written twice in two weeks but I have received no response. I wanted to know about whether I should ground the antenna and also if an amplifier would help pick up one of the major networks that won't come in. How hard are those questions to answer? I wish I...
Completely ripped off, Thank God, I paid via PayPal. I ordered 2 75 mile Antenna's and a few days later received a Fedex tracking number and a delivery date of 05/11/2013. Knowing I wasn't going to be home I called Fedex to re-route the package and was informed that "Only the label was created", and the package never sent. I called Fedex each day up to the delivery date and still not...
Shortly after making an on line purchase with the company my credit card was hit with multiple fraudulent charges. This website represents thier transactions as secured through pay pal however this is only secure if you have a pay pal account. If you use pay pal as a "guest" then the company as they represent themselves also recieves your credit card info. I do not use this card very often so it...
I purchased a LAVA HD 2605 HDTV antenna on august 28, 2012. I tried it in two different locations and in both there is no reception. The stations are only 50 miles away. I e-mailed the company and they responded with some suggestions. They did not work. I asked a second time and this time there was no response. I asked how I could write a complaint and have not heard from them since. I...
Purchased the Lava 25 mile indoor unit. Took 3 weeks to get, after emailing and complaining it finally arrived. I have hooked it to 2 different televisions with no results. My local station is 10 miles away and should easily tune in according to the manufacturer's claim. The instructions are simple but didn't include any troubles shooting or help topics Glad I didn't go with a more...
All the comments about NO TECHNICAL SUPPORT and NO LIVE TELEPHONE PERSON are true. I ordered an antenna that was not delivered in a timely matter as promised. When I received the antenna ,I had to replace the ends on the cables to get the rotor to work. The web site looks great but IT'S BOGUS. I tried to call and e-mail about my order, but got no response until I contacted PAY PAL..They...
Showing 1-10 of 19 complaints
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