Angies List

Avoid Angi. We tried them a second time as a vendor, and our second experience was worst from the first.

Poor customer service/support. They were unable to properly set up our company for the correct services we do and do not do. The were unable to rectify an issue of listing our company in cities and counties we do not service. Angi hounded us for a couple of weeks for us to call clients to go to Angi and leave reviews (we ha over 30 reviews).

Customer service issues with Angi would either not be completed, or we were told they were unable to help. It took over three weeks to cancel after numerous calls. When they tell you a rep will call you back within 48hours, do not hold your breath, we had to call them back after not hearing from them in seven days. After finally cancelling, they billed our card over $400.

We received no invoice, nor email explaining the charges.

Again , we had to call them for an explanation. Avoid Anji like the plague.not use Anji or Angies ListDo

BEWARE OF ANGIES LIST! My second attempt to contact them:

Some time ago I contacted you requesting a refund on the $29 I was charged completely without my agreement.

I have not used your service or agreed to payment (or been charged for it) for over 10 years - I only loaded the app onto a new phone!

If this money is not refunded in 14 days, I will use every legal recourse available to me, including leaving warnings of your poor customer service on the Apple App Store,&;;;;;;;; every other consumer site & review forum on the Internet.

I did customer service my entire life. Angies List is a service which depends entirely on consumer trust & goodwill, & what youre doing is is an entirely unacceptable practice. If you ARE better, then DO better, & refund my money, & stop summarily charging people. This is a crisis time, a pandemic, & it may not seem like much to you, but for a senior on a fixed income $29 is a lot of money.

Do the right thing, refund my money, & be more careful & transparent about your charges in the future!

And just as an aside, for all that you charge, your website & app have virtually NOTHING in the way of Help or Customer Contact content: I had to search a 3rd party site to be able to contact you, which is negligent customer service. Just refund my money, please.

To recover my antique sofa, I was looking for an upholsterer 'near me' on the web, and Angie's List came up with the name of a boat repair, upholsterer, etc., and this company was the only name provided. So I reached out to the owner, Rene Humnell (SP).

When he called in response to my inquiry he explained that even though boats were his specialty, he also did furniture. In fact he seemed quite excited about the idea. He enthusiastically offered, even asked if he could, reupholster our antique couch. He picked the couch up approximately three + weeks ago with the promise to have it back this coming weekend.

We had heard nothing from him after he got the couch, (plus over $800 in fabric and a $1,000 down payment.) Not hearing from him, I started out last Tuesday by leaving him a message on the same phone number we conversed with each other on a regular basis while I shopped for the fabric. I didn't get a response so I texted. Still no response. Next day I called, and not hearing back from him, again, I asked my husband to call and leave a message.

That was last night. Still no response. This afternoon I left another voice mail. Still no response.

This evening my husband left another message. No response as of this time, 9:55 p.m. The website doesn't give any information about the company, address, phone number, not the name of the owner. I can't believe I didn't do more due diligence, but now here we are, out money, no couch.

Can you please help us track him down? I trust you have more information that will hopefully help us find him. Thanks in advance for your assistance!

Arloa Molstad, 952-442-****. My email is: arloamolstad@***.com