MY HUSBAND ND I WERE TRYING FOR A YEAR TO GET A LOAN MODIFICATION. REPEATEDLY FAXING W-2, , , INFORMATION FROM THE BOTH OF US. EVERYTHING THESE IDIOTS ASKED FOR WE SENT. THEY WOULD ASSIGN A DIFFERENT LOAN PERSON EVERY COUPLE OF MONTHS. THEN WE GET A LETTER STATING WHO THE NEW PERSON WAS. THEY WOULD ASK FOR THE SAME...

• Bank
• Sentence

This company is a subsidiary of Wells Fargo and due to this set up I cannot take advantage of that Wells Fargo offers their other customers. This seems to me as penalizing good customers who has never missed a but need to take advantage of the low that has been made available to others who have not been so dutiful in...

• Help me
• Wells Fargo
• Help

This Co. should be banned from . I received a notice that my insurance had lapsed and my premium would increase because they purchased insurance for me. My insurance Co. faxed them the information showing no lapse in coverage had occurred. The increase was still on my bill, so I faxed them the same information, and three months later it is still on my bill. When I call...

• United States
• Business
• President of the United States

Twice I've tried to modify my mortgage to NO . Twice I submitted all the documents and each time they claim I didn't do this or I'm missing that, or the specialist just drag their feet. They do what they can to not assist you. If the government has released to these , to assist the homeowner, then why aren't they are not...

• Apostrophe
• Bank
• Real estate

For those struggling to get a modification . I lost my home in 2010 and was willing to take my losses. no amount of paperwork will give you what you want. paperwork after paperwork and something is not correct or its denied because your 'T' were not crossed. you are better off going through NACA than dealing with them directly this company is free of charge. I...

• Luck
• The Trial

From my previous post, i filed for a modification back in April 2001.....Well after via email two wks ago on a friday with the AG's office here in CT, I finally heard from Wells Fargo by 3:30pm that same day. All of a sudden my file is now a priority and the modification looks to be going forward. However, yet again I did have to resubmit over...

• Wells Fargo
• Computer file
• Björk

I was hit by Sandy and my Home took in 3ft of water - after dealing 3 months with the company to get a check, a check was finally issued and now ASC will not release the funds back to me. They have the paid receipts, the have sent their inspector to my home, who saw all the work completed, and ASC is still playing games and not releasing my funds. Please Note: I paid...

• Real estate
• Currency
• Insurance

This is a company that my original lender mistakingly sold my mortgage to. I have never seen such poor customer service ever!! They will send you an escrow bill months after you have paid your taxes to your county claiming you have not paid them even though you faxed proof of the payment and the check. Then have the nerve and the balls to say you owe fees for them to process this error etc. I...

• Customer service
• Money
• Customer

We were few months behind mortgage payment and try to talk to bank.their modification was impossible to accepted at this time.how ever couple months later our business start getting better so we gain some confidence to start renegotiation with Bank.We send them in October 2012 the entire package that they require for modification.Never received letter of confirmation from them or request for...

• Call option

This is the within a year that ASC is trying to foreclose on my property. Awful , I've tried to get a mod or even set up payment plans only to be given the run around. I try to work with them but they continue not to help or assist me. I've been told that once the loan is so many months past due that they can...

• Customer service
• Time
• American novels