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American Signature Furniture is a store with a wide selection of furniture items and sets for houses and offices. The company has been offering people furniture for more than 60 years. As a result the...re are approximately 128 stores throughout 19 states of America. It is definitely, that sometimes people can not afford buying expensive furniture items. In this case, American Signature Furniture company offers financial support to all clients. As an advantage, buyers get lifetime warranty for all products, from this firm. This warranty is free. Customer support representatives are properly trained to consult people upon any issue, concerning furniture buying. Show more
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my wife and i bought the i comfort mattress about a year ago spent like 2500 for it thought this would be good for me cause i have a bad back and neck from a car acc i found out real fast i cant lay on my side cause it feels like im going to fall out of the bed so basically i have to sleep in the center of my bed so i called american signature they replaced the mattress it felt nice for about a...
Two years ago my husband and I bought a very expensive American Signature branded King Size pillowtop mattress set. At the time, we were not told that the warranty on the mattress was going to be void if you were to get a stain on it. It was in the fine print on the paperwork, however, we were NOT expecting it to fall apart in under 2 years. It has sunk in, springs are loose, the sides are...
I did the 6 month no interest on a couch using my husband and I's name. They were delayed in sending the statements and when I would go to he store to try and pay in full, they told me that my husband would have to be present since it says his name. I explained and showed how it was in my name too (we do have he same last name too) and they said he would ave to come in and pay it. When he went...
we bought a credenza and took out a store credit card to take advantage of an installment plan that allowed us to pay the balance in 6 months interest free. Well, we never got a bill and we called the store to see what was happening and they basically told us that it was not their problem and to call the number on the back of the credit card. Unfortunately, no human ever answers when we call and...
I was opening my 900.00 dollar sectional and in the process I noticed a 3 foot slice. So instead of pointing fingers, I called and decided I would just fix it myself since I was the one who drove it home and we didn't know how the slice happened. I called and spoke to a woman who informed me that the fabric was being ordered for me and that it would cost 115.00-150.00 plus 75.00 labor. I agreed...
American signature furniture is a company that sells furniture made in China. I purchased a recliner & sofa from them recently. The furniture had a terrible odor. I looked underneath the recliner & found mold covering the pressed wood frame. I returned both pieces after this was discovered. They did give me a full refund. The employees at the St. Petersburg (Pinellas Park) Florida store were very...
I was dealing with a manager who was trying to play head games while I paid for the insurance on my furniture. They gave me the run around for about a yr until, I was mad enough to go to the store and ask for corp. number long story short he was mouthy and started an argument with me in the store while customers were standing there on top of all that was staring at my Girl friends chest for about...
Anyone thinking of buying furniture from American Signature should be very wary of doing that. I bought and paid, in full and in cash, for a living room couch and love seat only to be told a couple weeks later and before delivery that the items were "discontinued" and would not be delivered. I could never get an answer as to how MY furniture , bought and paid for could have be "resold" to someone...
i am a employee of american signature and hope to remain one for many years to come i am pissed about how rude customer service is to the customers i constantly have customers call me to tell me that they were spoken to rudely. when i speak to management about it they wash it away and i loose another customer there is no reason to be rude and down right speak dirty to your customers it doesnt...
I've purchased about $5000 worth of furniture from American Signature furniture. After 4 years... I have to say... the furniture is surely of poor quality. Not worth what they charge. They shouldve kept their Value city name - kept the value city prices. And I fell for the STAINSAFE warranty - and that was like throwing away $300 down the drain. STAINSAFE is a company of con-artists and for...
Showing 1-10 of 10 complaints
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