Please try to contact American Residential Services Customer Service directly prior to posting any complaints on this site.
Industry: RepairsAmerican Residential Services social reviews and reports. Join community by posting your own comments or complaints.
ARS featuring Rescue Rooter handles HVAC and plumbing needs across the country, providing installation, maintenance, and repair service of the highest quality. The company services furnaces, air condi...tioners, water heaters, indoor air quality equipment, plumbing fixtures and more. ARS and Rescue Rooter are both owned by American Residential Services L.L.C. For 25 years Rescue Rooter has specialized in helping customers to resolve, repair and prevent plumbing disasters. American Residential Services is proud to offer Rescue Rooter drain cleaning services in many of the markets. At the present time, the corporate office of the company is headquartered in Memphis TN. Show more
Had an experience with American Residential Services? Submit review ›
I called ARS to replace a GE Oven Igniter and Technician wanted to charge 210.00 after Senior Citizen Discount. The rep that scheduled the appointment told I would be eligible for Senior discount and could use the $50.00 coupon. I wrote the BBB and service manager replied to BBB with an entirely different explanation. Therefore, I purchased my part from GE and call them to replace it. Paulo (rep)...
asked home depot to see my AC unit because it would not cool anymore...did not know HomeDepot would send ARS....smooth scam artists...! first charged me 79 USD for seeing the trouble...guy suggested coil cleaning...another guy came charged 1265 USD and supposedly cleaned the unit and coils which "were obstructed"?? after leaving...the unit still does not work! will take them to court if I have...
Ars sold us a ac unit and installed a much cheaper unit Charged us for work that was not done because it was easyer to do it the other way and when hooking up the fan in the airhander unit blow the fues in half of my house. The next day when it got to 84 in the house a tech came out and added fron-didnt help. The next day when it got to 84 again another tech came out and took feon out and told...
Ars not a great company to work for. First of all, 16 hour work days, 5 days a week is slavery work. General manager does not care about employees unless they make a lot of (rip off) money for the company. Plumbing manager is disrespectful, speaks at a 5th grade education. With the way he speaks to his employees, its hit or miss. Its either he doesn't like you and your screwed or he likes you and...
Vendor couldn't fix - said he needed a part. Couldn't get part, told me I would have to contact Angie's List since he wasn't honoring the $129 "deal". So I am out $129 as you guys take your friggin time to reimburse me, though we called the very day this happened to cancel membership and get refund. BTW We called Sears, they fixed in less than hour, NO PART required, $119 for entire service...
In 2009, ARS installed a 2.5 ton A/C evaporator coil inside my house when there's a 3.0 ton condenser unit outside. A smaller indoor coil doesn't allow the freon to fully evaporate. Remaining un-evaporated freon returns to the compressor unit causing damage to the compressor motor valves. Air conditioning systems with R22 freon should last 15 to 20 years. You won't know there's a problem until...
American Reidential Services in Denver area did a furnace service at my house Monday. They said the furnacce was overheating/cycling off because of a big crack in the heat exchanger and carbon monixide was at dangerous levels. My furnace was condemned. They gave me a bid of $3862 to replace it. Since I've been unemployed the last 3 years, I decided before signing the contract to look for...
Ameerican Residentail services, Starts with a minor plumbing job, sink stopped draining, then air conditioning needs attention, then heater beyond repair, in the 10k dollar repair we get a box of AC filters which after 3 months still have not showed up. pissed, pissed, pissed ,pissed, pissed, pissed, of, off, off, off,off off off off, pissed pisd pisd pisd pisd, pisd, pisd, pisd, pisd, pisd,...
I had some plumbing work done and was not satisfied that it was done correctly for everytime I went into the bathroom there was a little pool of water underneath the supply stop where it goes into the toilet. I called into the Raleigh North Carolina office where I originally booked the appointment and they ultimately put me through to one of the managers named Larry Murais. He was completely rude...
ARS-American Residential Services - charges an exorbitant 'parts' charge rather than time and materials. They replaced a capacitor and relay and charged my 87 yo mother $681 and then tried to sell her a new unit to boot. Stay away from these guys! Use a company that charges time and materials. With ARS, you'll get a novice repair man with incentives to put in parts you don't need. The more...
Showing 1-10 of 12 complaints
Companies similar to American Residential Services
- AE Factory Service
- American Home Shield
- Service Magic
- Sears Appliance Repair
- Roto Rooter
- Benjamin Franklin Plumbing
- Warranty Direct
- First American Home Warranty
- HMS Home Warranty
- Sensible Home Warranty
- Choice Home Warranty
- Samsung Repair Center
- Old Republic Home Warranty
- Mr Rooter
- Genuine Warranty Solutions
- Metro Factory Service
- Air Around The Clock