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American Income Life - American Income Life (AIL)

  • by   Jan 20, 2011
  • Review #: 217284
 

I have worked for AIL for over 4 years.The general policy of this company is to recruit sales agents to push the over priced, small amounts of insurance to the non-educated,working class,single parent home, rural, urban families.

My boss used to refer to certain clients as ghetto, and that didnt know anything about life insurance, so they will buy anything, "its all about the presentation". The office that I work for will lie to clients to get banking information so the agency can get paid. We have and will tell clients that we will not draft their accts. until they call back, but once the client signs the bank auth.form we do send it in to home office to be drafted the for the date it was signed from the client,even tho we did verbally assure the client that we will not draft!.

The office that I work for will pay intial payments and also pay for the clients policy to be reinstated(put back on the books)in order for the agency to be paid". Basically AIL targets and union workers with the promise of free child safe kits, or no cost benefits thru the unions, and in actuality we are there to sell over priced insurance:. Also we buy resumes from and monster jobs in order to call job applicants,. The applicants are promised free training, and resources,.

Once they have paid for class $120, paid and passed the state exam $150+, we then charge WEEKLY $120+ for the and appointments set.. Overall a rip off,.

And the overall understanding of all agencys is that is we can get 1 recruit to sell our insurance to 2-5 people we have made a profit:.After that they can quit..So good luck to anyone involved with AIL. 313b1b6

 
 
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MaryL. MaryL.
Sep 14, 2012 
@dani13...

No.1) A "sales" position is a "customer service" position. "Customer service" is exactly what it refers to, servicing customers/potential customers. From someone who has been in "customer service" for almost 30 years. A "CSR" is a "Customer Service Representative". Also as a former "CSR", I will tell you that as a "CSR" you ARE in sales because you are required to up-sell your customers for the new and better opportunities that the company offers. So IF you have been in "customer service" for however many years you say you have, you have been in sales. If you knew what a "CSR" was to begin with, you would know that it includes sells. I know some people from Weslaco, TX. Is there something in the water?
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WishUponaStar WishUponaStar
Jan 10, 2012 
I have been focussing on being a more positive person lately. I do work WITH (I will never say "for") AIL and their products. This is not a job, but it doesn't really feel like a career either. It's this weird, cult-like place where you have to memorize scripts (you could be an actor/actress by the time you accomplish this), and you start with a commision-based pay scale that pays differently for different products. I think the company is like any other business--some are successful, some aren't. As far as working with AIL, yes, as with any workplace, you just might have a sweat-shop type boss (I certainly do). As for recruiting, I would pick someone who I think could handle the pressure, let them know what is really going on, and let them decide (of course I only know one person who would be up for this challenge, but she's getting licensed to do something else). Now, I'm not going to say that if you don't succeed you didn't try hard enough. It really takes people skills, lot's of energy, and common sense. Some people can sell the products scripted, and some folks can't. I happen to be one that can. However, I don't drink their koolaide either. Child safe boxes, leads, referrals, blah-blah-blah. We know what that's about. I just sit back and watch which horse wins, which horse loses, and which horse will die on the track. Once you learn the official stuff, and then you start seeing the real life stuff, you have to decide: Are you comfortable with this? Try... Show more
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FormerAILemployee FormerAILemployee
Dec 14, 2011 
I worked for AIL for a couple of months and regret every second of it. I felt like such a fool when I finally realized I had been scammed. My "friend" was a recruiter for the company and convinced me to interview. Of course I was hired, because as I later learned, nearly everyone is hired. I paid an administrative fee when hired, the insurance license test fee and the licensing fee. I understand paying the test and license fee, but paying the "administrative fee" seems a little odd for a so-called legitimate company. My recruiter "friend" told me that she and her direct supervisor each receive part of my admin fee as their hiring bonus. During my training, I received no pay and incurred more cost in professional attire and office supplies including specific pens we were required to use. Of course, I didn't mind purchasing certain items as I thought I was investing in my career. In all, I spent nearly $1000. I passed the licensing test on the first try, finished the classroom training and began my "shadow training" where I followed someone around to learn what to do. I arrived for the staff meeting at 2 pm and was told I was working into the evening. I specifically asked my "friend" if we would get a dinner break, as I have low blood sugar and can't skip meals. She said that we definitely would. I spent the evening cold calling people and making appointments for another sales agent. When I stopped to ask my trainer a question about the schedule, I was yelled at... Show more
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Michelle Depew Michelle Depew
Sep 21, 2011 
Just went to interview and it is a hokes!!! Unless you want to pay for leads and sell life insurance then its for you!!!
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Just me Just me
Sep 08, 2011 
@dani13

Did it say "customer Service" or CSR??? Just wondering, the two are different. ;)
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Ann R. Ann R.
Aug 16, 2011 
Funny I should run across this. I just received a call from them claiming to have pulled my resume from Hot Jobs and wanted to ask me a few questions and have me come in for an interview. 1st off, I am an ICU RN and have been for 11 years with the SAME hospital...NEVER done sales and have nothing on my resume to suggest such. 2nd--I haven't posted a resume online in over 2 years. I don't know who these people are buying their lead lists from but they've got some things pretty screwed up!
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AIL Supervising Agent AIL Supervising Agent
Jul 16, 2011 
I have worked for AIL for about 4 months now. I have read just about all that I can take from these scam sites. AIL is a completely legitimate company and is highly rated by all of the best insurance ratings companies. I can't speak for every agency, but the one that I work for has some of the best training and leadership I have ever seen. Instead of having some grumpy coworkers like most jobs, at AIL, we are like a family and my managers and coworkers are excellent. I get to help people every day, and also get to teach working class citizens about how they can protect their families financial future. We love being there for families and we love paying claims. I work really hard, but this career is very rewarding and my renewals are for a lifetime. I am on track to make about $60,000-$70,000 this year, and probably double that next year. Not bad for a twenty-three year old. I was promoted to management within 2 months and now I can start building my own agency. At AIL, you get handsomely rewarded for your hardwork. There are always things to hold you back, but when you push through them it is very rewarding, personally and financially. If you can't do it, quit blaming the company and look in the mirror. 9 times out of 10 its bad work ethic. Your managers WANT you to succeed. I can't say all agencies have perfect ethics, but AIL Indianapolis is an excellent place to fulfill your goals and dreams.
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outback outback
Jun 23, 2011 
u work at this palce for close o 70 hours a week wih no money made in the beginning the are so team and family bonded but while i was there i saw the Agency boss at the company get one of the agents knocked up *** i was even sleeping with My MGA the company is a joke an a scam and it was the McAdams agency
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Linda Linda
Jun 16, 2011 
Not understanding how an agent could work for the company 4 years if they were such a scam.p
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JHill JHill
Apr 21, 2011 
When I read some of these comments, I need to speak up for AIL. I was in Real Estate for 10 years before the bottom fell out. I decided to supplement my real estate income with Life Insurance. I got my license on my own. The studying and test took me a week and I was licensed. It was very easy. I had some friends who introduced me to the opportunity at AIL. I was in need of income so I jumped in head first. I did great, was promoted in my first 90 days and caught up on all my bills. The training I got from my team leaders as well as Steve Surace was 2nd to none! My problem was I was born an entrepreneur so I can only follow others and their systems and procedures for a limited amount of time before I have to step out and do things my way. I left AIL and went to another captive agency that didn't provide half the training or the quality of leads as AIL. I left them to go non-captive. I now represent over 60 different insurance companies. And as far as whole life prices, AIL is very competitive with the best. And their AM Best rating speaks for itself. I truly enjoy running my own show now. Not having to go to meetings or be responsible for others or having to play the game someone elses way. I get 100% of my renewals from day one where I'm at so that's also a plus. I'm doing very well where I'm at and am making much more than I was there. But the reason that I'm doing so well now is because of the lessons I learned at AIL. That this business is about serving, not selling.... Show more
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dani13 dani13
Apr 18, 2011 
Last week, I was going over the listings on Monster.com.I came across a listing

from a company that was looking to fill positions in Admin Assist; Customer

Service; Data Entry; et cetera. I entered my info since Customer Service was what

I was looking for. Got a call Tuesday to come in Wednesday. Sat in their reception

area waiting longer than I was interviewed which didn't promise much in the way

of information. Advised there would be a a group session; 2 1/2 hours listening to

talk about earning potential in selling insurance after which I would talk to another

person. But nothing was said about the position I was really interested in (CSR).
When the interviewer asked if I would feel comfortable talking to people in their

homes, I smiled at him, advised him I was a trained professional in customer

service, and told him he had wasted his time and mine. And left.
Out of curiosity, I checked the internet and found this site. It pretty much tells the

same story. I'm not interested in sales. I was interested in the position I found on

Monster.com. Considering what I've read (more cons than pros) I won't be working

for AIL.

To those who say all insurance is sales, not true. I've worked for two insurance

companies when upper echelon decisions
... Show more
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dani13 dani13
Apr 18, 2011 
Last week, I was going over the listings on Monster.com. Came across a listing from a company that was looking to fill positions in Admin Assist; Customer Service; Data Entry. I entered my info since Date Entry was what I was looking for. Got a call Tuesday to come in Wednesday. Sat in their reception area longer than when I was interviewed which wasn't much in the way of information. Asked to come in today for a group session. Spent 2 1/2 hours listening to talk about earning potential in selling insurance after which I talked to another person. He said they would be making calls this afternoon. But nothing was said about the position I was really interested in, data entry. Out of curiosity, I checked the internet and found this site. It pretty much tells the same story. I'm not interested in sales. It's not my forte. I was interested in the date entry position I found on Monster.com. Considering what I've read (more cons than pros) I won't be working for AIL.

To those who say all insurance is sales, not true. I've worked for two insurance companies when upper echelon decisions put me out of work. There are other positions within a legitimate insurance company that are salaried positions: underwriters, coders, claims examiners, claims data processors, claims adjusters, auditing, etc. Without these positions, an insurance company couldn't stay in business for very long on sales alone. They have to provide the customer service that comes with each policy sold.
Reply
Angel2684 Angel2684
Apr 14, 2011 
Thank you so much. I was going to go to the interview but I got an email saying it was a scam I was reading the reviews and peoples opinion about it and its definitely not for me. If im look for a job it doesn't make sense to pay for a class and the test fee that i dont have money for!
It is very disappointing because Im a hard worker new to the city looking for a good job companies like this make it hard for hard,honest workers!
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Michelle Michelle
Mar 31, 2011 
Wow, I am so glad that I've only invested $130 for the on-line class. My interview and group interview was weird. I have to call every Mon & Thursday to check in(really to see how soon will I complete the text). I was informed in my initial phone interview that my job title was "Insurance Verifier"? Really, It's a Agent(Commission) only w/o a Base Salary.
Any job that is too Good to be true, then follow your instincts and run for the hills! At the end of the day, I will continue to pursue my License for Life and Health.
Reply
Michelle Michelle
Mar 31, 2011 
Wow, I am so glad that I've only invested $130 for the on-line class. My interview and group interview was weird. I have to call every Mon & Thursday to check in(really to see how soon will I complete the text). I was informed in my initial phone interview that my job title was "Insurance Verifier"? Really, It's a Agent(Commission) only w/o a Base Salary.
Any job that is too Good to be true, then follow your instincts and run for the hills!
Reply
Anonymous Anonymous
Mar 10, 2011 
Last week, I was going over the listings on Monster.com. Came across a listing from a company that was looking to fill positions in Admin Assist; Customer Service; Data Entry. I entered my info since Date Entry was what I was looking for. Got a call Tuesday to come in Wednesday. Sat in their reception area longer than when I was interviewed which wasn't much in the way of information. Asked to come in today for a group session. Spent 2 1/2 hours listening to talk about earning potential in selling insurance after which I talked to another person. He said they would be making calls this afternoon. But nothing was said about the position I was really interested in, data entry. Out of curiosity, I checked the internet and found this site. It pretty much tells the same story. I'm not interested in sales. It's not my forte. I was interested in the date entry position I found on Monster.com. Considering what I've read (more cons than pros) I won't be working for AIL.
To those who say all insurance is sales, not true. I've worked for two insurance companies when upper echelon decisions put me out of work. There are other positions within a legitimate insurance company that are salaried positions: underwriters, coders, claims examiners, claims data processors, claims adjusters, auditing, etc. Without these positions, an insurance company couldn't stay in business for very long on sales alone. They have to provide the customer service that comes with each
... Show more
Reply
Brian Brian
Mar 09, 2011 
The leads are free. The company is not a scam. This is a sales job. I have made money with the company and you can too.
Reply
Ray Ray
Feb 05, 2011 
I've browsed this website for about 2 moths now reading the reviews on AIL. And i tell you had i read this before i started working for AIL i probably 'wouldn't have started working here. I work in one of the DFW pffices and thus far its been an ok ride. I've only worked here sincde the monday after thanksgiving '10 and intend on working here for as long as i can.

Yea the hours are a pain in the ***. And the "admin fee's i keep hearing people complain about, yea dumbasses it was for your TEMPORARY LICEMSE, no license=no sales. no sales=no money. smh.

honestly ppl need to stop whinning for real, i mean if you had a problem with the company you should've said no up front, my MGA was very blunt with me "CONISSION ONLY & LONG HOURS".

I will say this, yes some of the tactics we use to get in the door, ehh not the best but this is sales, its not about lying, its about making your TRUTH's sound like it was a god send. You dont like it, well you can go back to the corner of self-rightous, morality you came from. Any type of salesman use some kind of tactic, wwether it be a car salesman or jus plain 'ol Mickey D's sales is about your appeal.

Thats all i gotta say bout that.
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someone someone
Feb 04, 2011 
I have worked at ail for 3 months and have been treated very well. My sga is a great guy who encourages you. There is no perfect job. If you are willing to work hard, the prosperity will come. I am already reaping rewards from my hard work. Some people just want a paycheck, they don't want to work.
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John John
Jan 27, 2011 
AIL sells life insurance, with the less sophisticated consumer being the target. I worked as an insurance producer with them for three months. Their leads were poor at best. And, of course, we were all lied to about our work being our own business. It isn't, if you are told what to do for over 13 hours daily. I broke even after three months with the, which is long enough to confirm they are a job mill with tremendous turnover due to misrepresentation. If they are so good, there would be no need to misrepresent the job.
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