Ac has been in none operable condition for 3 entire weeks! Not only was the diagnosis incorrect ....my Ac repair man can only repair & b reimbursed for fixing the incorrect problem. I have not heard from ahs in 3 weeks waiting to b paid for incorrect wrk problem. I am truly dissatisfied with the qualification of their technician but also their billing or lack...

• incorrect wrk problem
• Ac repair man
• incorrect problem

We got the AHS with our new house and it has been a horrible service. Our dishwasher broke 3 months after we moved in. When you call, it's contracted out to a local repair man. The repair service is SO unresponsive. They only work 10-2 M-W in our area. They have been out 4 times and our dishwasher is still broken. The second time he was out, he said he fixed it, but must not...

• local repair man
• real repair person
• horrible service

We bought a insurance policy covering our air conditioners, plumbing, electrical and other home appliances. After 4 weeks what happens but our one unit goes out, so we filed a claim, American Home Shield sent out a service tech and he never checked our air unit but went to the attic pulled out the blower and said it was bad and never cleaned. We had it serviced less than two years ago...

• Insurance
• HVAC
• Massachusetts Institute of Technol

AC BROKE AHS SENT AC TECH AND THEY SAID UNIT OUTSIDE WAS BEYOND REPAIR. TECHS BOSS CALLED TRIED TO SELL ME $7000/00 UNIT THAT IS WORTH $3000.00. IN HIS REPORT TO AHS HE STATED THAT OUTSIDE UNIT WAS ABLE TO BE REPAIRED. IT'S CRAZY THE GUYS THAT CAME TO MY HOUSE SAID AND WROTE ON PAPER THAT UNIT OUTSIDE WAS BEYOND REPAIR AND THEIR BOSS WRITES IN HIS REPORT THAT UNIT IS ABLE...

• Crime
• Debut albums
• American films

AHS discontinued my home warranty due to history of service request. I called to put in a service request and found out my home warranty was not being renewed. I had been with them for over 10 years and in the last 5 years I had to utilize my warranty. The service I recieved was substandard and when I reported it to the company I got no response.The put in a hot water heater...

• Water heating
• District heating

The 1st experience was when my water heater was not heating correctly and there were calcium deposits coming out of the hot water line. Called a plumber and paid the $60, only to fine out that the repairs, what ever needed to be done were not covered because they said it was not maintained. I lived in the home for 1 week. 2nd instance: Had a sewer stoppage the second week in the...

• Plumbing
• Coming out
• 2006 albums

It is Saturday and outside temperatures are in the upper 90's and it's close to that inside. Our air conditioner is covered by AHS but only under normal business hours. Normally air conditioner repairmen work 7 days a week, because cold air is kind of a big deal when it's hot. AHS refers to normal office business hours. I can't even get verification that we can get...

• 2008 singles
• Invoice
• Washing machine

My refrigerator and ice maker need service and I called them to service my items, they told me they company would accomodate my work schedule, ahs told me I need to open my home to someone to allow the tech in at their time, now I asked for a later appt in the day 4pm they said ok and then called to say no we can't do it only between 12-3 and I need to have some sort of lee...

• Food preservation
• Massachusetts Institute of Technology
• Ice

I woke up Wednesday to a water heater that was leaking water onto the floor, and put in a service request that morning. American Home Shield stated it wasn’t considered an emergency and they would put in the request. The plumber showed up Thursday at 3:30 and said, yup the water heater is busted (the water on the floor must have been the biggest clue). He stated that because there was...

• Customer service
• Service
• Debut albums

DON'T DO BUSINESS WITH APEX APPLIANCE/MIKE RIZZO, INC.!!! I should have taken the advice from the number of statements about Mike Rizzo, Inc. I too have had a terrible experience with this company and it's terrible follow up as well as it's terrible Customer Service. They never returned any of my messages, because no answers the phone, for an entire...

• Customer service
• Brendan O'Brien
• Fact