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American Airlines is an airline that connects a lot of transcontinental destinations in the southern part of the United States and also in Canada, Mexico and some countries of the Caribbean Basin. The... company was founded in the thirties. American Airlines' slogans are: "Coast to coast overnight" and "Something special in the air". On the company's site you can book tickets on-line and find those that really fit your needs, check the schedules, find a wide option of the vacation packages and see the tracking, facilities and some instructions. Besides, on the site you can find information concerning career that you can start with American Airlines. Show more
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OK, I messed up, I didn't realize that Thanksgiving was the last week in November so I booked my flight the 3rd week. AA said too bad dummy! They kept my $1155. Sure I made a dumb mistake but do they deserve my $1155? They said since I missed the flight that it couldn't re-seat anyone, everyone knows that IF there are people on standby that they would have gotten the seat when I didn't show...
My wife and I spend a night in the airport going to rdu and my wife now returning gets to spend another night in Dallas airport because 2527 flight was canceled. Your airline sucks and why let us fly mid way and then cancel the flight the rest of the way? Dallas to Amarillo was clear at both airports. Seems crew was put on a larger flight. You people are the worst airline in the country..... What...
After a very nice vacation in the Virgin Islands, we were very relaxed and happy. But, this good feeling was quickly affected by an incredibly bitchy and rude flight attendant (Marie on AA 1350 STT (St Thomas Virgin Islands) to Miami 11/30/2013, record locator pgtdzj). She had ask me, quite rudely, to step out of the galley area while waiting on the bathroom. I immediately followed her...
Complaint supervisor American Airlines AA flight 3509/ 3569 (ticket number 2 176 4365693524 6) I am writing to you for twofold reasons. It is presently 5pm and I have been in this unheated airport since this morning! 1) I am an airline pilot and thus have specific knowledge of how airplane maintenance decisions are made that leave the average passenger "in the dark" with respect to what is...
American Airlines sent my luggage to Dubai while I was in the Cayman Islands last week. The arrival of the luggage was delayed for four out of seven days of my vacation. Upon arrival, there were things missing from the bag (around $250 worth). American's customer service has been atrocious. Their representatives refused to help when I was on the vacation, and have not been any better upon my...
I purchased tickets to Hawaii in September 2013 for January 21st 2014 to ensure a low price. Unforeseen circumstances arose where I was unable to fly January 21st and requested a flight change for January 11th on November 15th. I was told that my change would cost me 1066.00 per person to make the change. 200.00 per person for the change and the other 1700.00 plus was because the tickets had...
Paid for my American Airlines ticket through Orbitz i on September 5 2013. Then discovered my passport was expired. Cannot get renewal until January 2014. Even with the insurance, I could not get my money back, or postpone the flight to a later date. It's not like I waited until the last minute to change my flight. I lost 589 bucks. The insurance and service is all a complete rip off. When...
Thanks to my brother in law I fly standby, he still gers paid but it is standby. Never had a problem until today. Flying from Orlando, stop in Dallas. I finally get on the plane in Orlando, seated, doors shut, i hear my name, i am told they have to board someone, zero explanation. Fine but i am thinking the doors are closed we were about to move. Anyway a few hours later the next flight is...
At Miami airport returning from strenuous Ecuador trip that exhausted us and caused knee and neck pain and problems, we asked at least four AA staff for assistance in getting to our connecting flight gate to NYC. They said hire a porter or get a cart after immigration.We went through six checkpoints and requested AA help at each one; no success. Finally we collapsed in the connecting flight...
Took a flight using American Airlines. Usually use another airline but figure we would give them a shot. Big Mistake. First flight was delayed then canceled due to mechanical issues. Next flight would be next day. That flight cancelled due to mechanical issues. Hmmm, noticed a trend here. Next day flight cancelled due to mechanical issues. What the *** is wrong with their planes? We were...
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