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Ambit Energy is a leading energy company that was established in 2006 by Jere Thompson, Jr. and Chris Chambless. The company specializes in electricity and natural gas reselling predominantly to small... business and residential customers. It serves the residents of New York, Texas, Pennsylvania, Maryland, and Illinois except Lake County. Ambit Energy is considered to be the first according to the Inc. magazine's list of Inc. 500. It also takes the 31 place in in the list of the largest direct sales organizations in the world. The company has strong marketing business approach and employee mare than 70,000 agents for recruiting. Show more
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The company is ridiculous! It is very poorly run and has zero customer service. You cannot get through to anyone through their 800 customer service number. I have multiple rental homes with them plus had my primary residence just because I knew account representative in a prior job. When I moved from my primary residence I paid my last bill and moved on. Evidently there was a small balance...
they GUARANTEE a savings on electricity...problem is they cost more... they do not offer to refund you your overpayment. you have to call them and ask for a "cost analysis." they stall, stall, stall... they said call back in 3 weeks, call back, not done. then they say call back next week...then they say they have expedited the review, call back again... then 8 wks later, you find out you...
I have to tell you that I have had ambit service for 3 years now and in NY you still pay your regular bill through national grid. I have never had to talk to a ambit rep. about my bill. I believe some of these complaints are listed by reps from other companies trying to knock down the ambit system. Now, I am not a consultant as they all call them. I am just a customer who is now looking at the...
my electric was switched by mistake, I recieved a final bill and called ambit. They looked and told me it was a mistake that they had got an email already from oncor and my bill would be set up again. My rate went from 9 to 14 a kilowat. I called them and they said they would straighten it out and send me a letter crediting me back thirty days. Well 5 months later still no change, still no credit...
Ambit energy, Wow I rather go living my whole life without no electricity, than having AMBIT energy. they are a bunch of lairs without any ethics specially these 5 customer service REP.named: Marie, Gabi, Maira,Brian, and especially their supervisor called Magali. For all of you out there who are intent to have services with this company (ambit energy)you should have seconds thoughts or...
Somehow I incurred a $50 bill while I was in another state for that entire billing cycle and all electrical devices were unplugged while I was gone. There were also several extra fees and charges. I've lived in several states and am currently residing in Texas and have never had such a high utility bill. It's just me living at my apartment.. How much energy does one individual consume? I...
I have been with Ambit Energy for 2 years. My contract ran out and I told them I wanted to wait the three months until I got moved to my new place to sign for the next yearly contract so it would coincide with my rental agreement. They jumped my KWH from .10 cents to .161 cents in two months. Well guess what Ambit representatives, I'm taking my business elsewhere. No one else is charging this...
We have been with Ambit for over 3 years now as customers, and the company,including the customer servicehas been FLAWLESS!!!!! This company is the most honest and integritous company I have ever seen!!,, EVERYTHING they told me has been proven true. It is refreshing to find a company with morals, values, good character and integrity. This company truly wants and does help people in many...
My roommate's dad set us up with this company which I was OK with (not knowing anything about it) until we got the first bill. First, they charge a $10 fee if you use less than 1000 kw/h. That was a surprise to me- you have to pay MORE money for using less energy? Second they have a 'delivery fee', which is flexible but apparently tends to go up every month. The rate is flexible, at least on our...
I was with Reliant for a while but my land lady asked if I would interested in Ambit Energy. She explained how it would save her money. I agreed to change if it would help her why not.... BIG MISTAKE. My bill went up unbelievably. They even tacked on a fee for NOT using enough energy. I was charged 10 for using less than 1000 KW. OK I am finally at the end of my contract. And I have already...
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