This company only makes it seam like you are saving money do not trust them. When and if you cancel your account you will owe them all of the money you thought you saved. I have been on the phone with them about my final bill for six months now. They said they owed me a refund of almost 200 which changed to me owing them and back to them owing me 87 which they said would be refunding...

• Con Artists

This is the only company I know where when you update your billing method, you aren't really updating your billing method. Oh you think you have changed which card gets billed but it's not true. I have had these morons look at my account 4 times now to find out what is going on and none of them were able to do so until I spoke with one of their *** leaders today who was able...

• Thought
• Login
• Mind

I've been reading the reviews and found that most of the negative reviews are from people who either don't pay their bills on time or just suck at managing their money and responsibilities. Guess what people, if you don't pay your bills or follow up with all the other utilities, the same thing happens. Quit living above your means and buying ***...

• 2004 singles
• Thing
• Money

I called to get my mother's nail shop a cheaper electricity service. After being referred to Ambit, I thought to myself why not. They person I was referred to was pleased with his service and I was excited to be paying less on the electricity bill. Little did I know that in this verification process, I would be transferred to the "commercial" department and forced to wait for ~20...

• Time
• Automation
• Programmable logic controller

I have been a customer under Ambit for some time. As of right now. 5 months. But, just to let all the customers and people looking into this. Anyone can put a comment up online. Is that review and investigation certified like on Better Business Bureau. Takes at least 2 months to show on the bill. Thats because of the processing time. Most companies do things bi-monthly like...

• Sales
• Consultative selling
• Federal Bureau of Investigation

Contract was set to expire. We told them we didn't want to renew and wanted our service turned off. They said okay and we that was it. We months later we are getting bills sent. We call them and they are trying to tell us that we have to pay. We talked to the manager and she was a wench about things too. We are suppose to have her superior call us. What horrible customer service all around!...

• Customer service
• Economics terminology

I recently transferred my service to a new address. Found out they increased my rate although I'm still under contract. After I called customer service I was given the worst experience ever and they refused to solved the issue although it was an error on their part. I'm sure if the roles were reversed they would charge me an early cancellation fee yet that's...

• Customer
• Customer service
• Good

my husband used the automated system for ambit to pay the electric bill. the ivr charged our card double. ambit stated they would give the money back then after about a day they called stating we owed them for an apt that we didnt move into because it wasnt ready. as soon as we found out that it wasnt ready we called back and told them the same day to cancel service...

• Money
• Debut albums
• Automation

I went online to try and pay my mothers light bill, but the transaction went through twice. The amount was for $330.I talked to a representative in FEb. 2013 and she said that they would refund my money but it would take about a month, March 2013, the account still has no 330 bucks. I called and spoke with someone and it was horrible. My mother owed a balance but because she usually pays cash and...

• Money
• Payment
• Legislatures

Our bill was paid in full 6 days ago and yet this morning I awoke to a frigid house without power. My wife didn't put me on the bill so when I called they would not speak with me. I have every item they need to verify our account. She was on vacation out of state and I could not reach her at the time. After going over these facts with Tina #1535, still nothing was done....

• Customer service
• The Bill
• Bill Clinton