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Alside Window is a part of Associated Materials Incorporated. The company was established by Jerome Kaufman in 1947. Alside WindowÃ¢â‚¬â„¢s inventory includes vinyl windows and patio doors, vinyl sidi...ng and accessories, and fencing and railing products for the residential and commercial remodeling as well as other customers on the new construction markets. Alside Windows operates 7 manufacturing facilities. It is a socially active company, being a charter member of the Vinyl Siding Institute, the National Association of Home Builders, the American Association of Architects, and the National Association of the Remodeling Industry. The company distributes its products through the licensed professional remodeling contractors as well as home buildersÃ¢â‚¬â„¢ network of more than 90 Alside Windows Supply Centers. The company also cooperates with select independent distributors across the United States. Show more
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I was cleaning my window and it just broke. I called the company and was ask if I bought the breakage policy.i should not have had to because they are supposed to not break.we bought windows for all the other windows from window worold and they are right there if we have a claim. I was told I would have to fill out paperwork to see if my windows are coverd or not .I tried to contact the company...
We've lived in our home for 10 years. In July of 2012 one of my larger windows broke (would no longer go up and down) so I initiated a claim with Alside. After 11.5 months and 4 installers later, I FINALLY got the new rails so that my window would work. This has been the most ridiculous time suck in my entire life! Once I submitted my claim, I called the company to ensure they received the...
Seal on two windows failed at 9 months. After a year and 7 months I have still been unable to get a replacement and now they say it has been over one year and I will need to pay all labor cost. It has been a non stop blame game between Alside and the sales company who will no longer sale Alside products due to not standing behind their product. When and if the windows come in the sales company...
13 years ago, we replaced our 23 Windows with Alside. 2 weeks after the installation, a window was accidently broken and replaced within a week by the installer. 7 years ago, I contacted the installer and I had 3 windows replaced within a week. 3 years ago, I contacted the installer and a window was replaced within 2 weeks but I had to pay a $75 installation fee. I have 5 windows that are now...
like the subject line says. 3 year old windows, 7 have seal leaks, coatings on inside are all streaking off. Warranty company sent me replacements after 3 months. Warranty department expects consumer to do all the legwork (taking photos, filling out lots of forms, etc.). No labor provided by warranty department. Most of the sashes went in easy so this wasn't an issue, but one of the large...
I purposely had my windows replaced because of the draft and condensation on them. Well I was told that the new windows I was getting would not have any of that. Well Bull... When the contractor put them in, the next day there was a breeze and condensation on them. He immediately came over to see it and said it is coming from outside. I had put up a single piece of hair taped to the window to...
I purchased 20 Alside windows in 1996 and had the glass break on one last year. I tried for two months to contact Alside to purchase a replacement. Each time the rep would tell me they had to research the part and would get back to me. I waited 4 or five days between calls before calling back and getting the same run around. It seems they have a group that deals with warranty services but no...
We had Sears Home Central replace our bedroom picture window. The AlSide Window has three components, a central stationary pane with flanking side crank out windows. The side windows have an aluminum spacer between the the two sheets of glass. These are bowing inward to the point you can see daylight on the inside of the bow. We submitted pictures to Sears and they concur the window has...
We have cold air coming in all 10 windows that were replaced. We have condensation on every window even when there is no humidity in the house. We can be gone for 3 days and come home to a wet mess on every window. We complained the first day they were put in and have called the district person (Casey) many times, with no results.. We got a piece of junk and they knew it when they put them in.....
Had the seals leak in many windows throughout the house. Not a huge deal because they were older (late '90's) but once I started the warranty claim process, I quickly learned that this is a terrible company to deal with. Long story short, I submitted 15 pages of paperwork to them as requested, including photos of the windows needing replacement. I never heard a word until a local window company...
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