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Allianz Insurance - NEVER buy travel insurance from Allianz

CompanyAllianz Insurance
Product / ServiceAllianz Insurance
Category Tourism
Views69
Monetary Loss
$1200
 

I was scheduled to leave Portland, Maine the day after Christmas and a huge storm was moving its way up the East Coast.Planes everywhere were cancelled.

I was told by my airlines that there was a strong possibility that I would not be able to get out of Portland for 2-3 days. So, I trusted that Allianz would cover this. Afterall, isn't that why I bought insurance in the first place? I submitted a claim, describing in detail that the reason my flight wouldnt *** was because of weather and air traffic.

I waited up to 3 weeks to hear back, and finally I called Allianz who told me my claim was denied. Apparently, there was another flight going out of Portland in the next 24 hours...so my claim was denied. They claim that weather was not to blame; it was air traffic.

And, they never gave me the courtesy of getting back in touch.I will never purchase travel insurance from this scam again. 2f7489e

 
 
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mausharelle mausharelle
Feb 05 
If that would have happened to me on my trip I would not have had insurance. Lucky I wanted to see my policy and asked questions regarding what i was covered for.
These insurance companies are bad news.
Mausharelle
Reply
Sarah, HelpTeam Sarah, HelpTeam
Jan 28  from Paris, Virginia
Dear JPomeroy62,
Thank you for taking the time to post. I am truly are sorry that the insurance you purchased did not provide coverage for your particular circumstance. We strive to make our plan benefits and conditions clear at the time of purchase and offer a 10-day free look so you can review the policy details. The trigger of coverage is when an airline stops offering all services on the route they were to have flown for a period of 24 or more consecutive hours due to specific reasons. If you have further questions about the outcome of your claim, or would like someone to walk you through the policy you purchased in full detail, please don’t hesitate to call our customer service line at 1-800-284-8300.
Regards,
Sarah, HelpTeam
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