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Advantage Rent A Car is an auto rental company. The company has a large fleet of vehicles ranging from luxury cars to economy vans, from fuel-efficient SUVs to cargo trucks. Advantage Rent A Car offer...s a special Frequent Rental program that allows loyal customers to get free rental days and Easy Bucks Referral rewards program that allows to earn gift certificates. The company is known for its fast and easy rental service and quick turnaround. In addition to rental services, Advantage Car Rental provides insurance products. The company has locations all over the world: in the United States, countries of the Caribbean, South America, Europe and Australia. Show more
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Do not fall for the deceptive practices of this company. They will place a $350 hold on your debit card and not process the release of the deposit in a timely manner, nor will they provide you the transaction number so it can be traced, they had the audacity to tell me that they do not have a transaction number to provide me. Another issue is you can usually get a better rate by reserving the car...
This has to be the worst rental experience. I woke up one morning to find my rental vehicle missing from where I parked it. I contacted the police department to report the vehicle stolen only to find out the city had towed my rental. Upon contacting Advantage they said I needed to bring in the keys and would be responsible for the towing changes because I must have parked illegally causing the...
I got a reservation for a compact car for $25.00 for one day at the Denver Colorado location (airport) The representative was very nice but he sensed my urgency to get in and get out of this office. So he gave me with out asking me a more expensive vehicle, offer me all the upgrade which i declined, but he took advantage of my sense of urgency and snick the charges any way, at the end of the day...
After waiting well over half an hour to be served, we paid extra for insurance but we made to believe it was a one off payment, then we asked for a GPS and informed it did not have a back on it to stay mounted but we tried to make do, however I went back in to see if there was another one due back soon that we could wait for, none available so your staff tried a make shift device that we...
Do not rent from this place! We wish we had looked at the reviews before renting from here. The customer service was absolutely horrible! We have never experienced anything like it. Before reserving a car we called and asked if we could use a travel Visa card. They said we would have to use a credit card or our debit card (with a Visa logo) to hold our reservation but could use the travel Visa...
The rental experience at Logan on 9/27/2013 was to put it mildly, exasperating. The lone young lady rental agent was painstakingly offering every manner of add ons to the rental contract should could with each and every customer that stood before her. Mind you this was on a Friday afternoon at 3:00 PM and she had no additional help at all. There was a fellow behind the desk but he appeared to...
Hello Good Evening , I am very upset because I was treated by the phone in a rude manner, I was asking for a price on a car and the person did not want to help me he kept saying that I should sum the total prices and extra charges myself. I kept asking him to tell me an estimate price for the whole reservation and he didn't want to help me he said to do it myself how would i be able to do sum up...
This company is out of control. I am going to sue them in California court. Booked a rental for Love Field pickup and I arrived just as they were closing 11 pm. No vehicle and very rude rep who wanted to rent at a higher rate. Is there any elected official out there who has the guts to take on this company? Is there any lawyer who has the guts to start a class action? This company is a threat...
Reserved car online for pick up in charleston, SC only to be told when calling for the shuttle that the SUV I reserved was unavailable, that I could have a Passat. Nothing wrong with a Passat but it was not what I ordered. Upon asking the snippy representative what the point of making a reservation was, she informed me that my reservation didn't matter if the car wasn't there. She said she would...
We booked and paid for 5 days of rental car in advance of our trip to Tampa during Aug/2013. We waited over 45 minutes outside of the airport for a pick up van to even come and get us. Then we waited 45-60 minutes at Advantage to pick up our car that was paid for. When we finally got to the counter, we were informed we needed to leave a $200.00 deposit via our charge card and even though we...
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