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ADT - System has been broken since being installed in Oct. 2011.

CompanyADT
Product / ServiceADT Security Systems
Location Clarion, Pennsylvania
Category Home Security
Views42
Monetary Loss
$633
 

I live in an upstairs apartment above a flimsy garage.So every time it rains or wind hits my home the system goes off during all hours of the day .

It does not matter if Old batteries are replaced . This is a broken system. I live on $801.00 a month social security benefits with no food stamps or other . I phoned the company and asked actually begged to be let out of my contract.

After speaking to numerous people I was told I could stop service and would no longer be billed!. I further had all equipment taken out of my home by the company".To my surprise I am being billed $632!.73 for remaining balance of contract due/. Failure to do so may result in turning the matter to a collection agency..

They have received a total of $1,126'.78 cents on installation plus $720'.30 thus far my in Oct 2014,.This is a broken system. 3133f2a

 
 
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ADT Customer Relations ADT Customer Relations
Feb 12  from Boca Raton, Florida
Good Evening, my name is Dan and I work out of ADT's Corporate Customer Relations office. I am very sorry to hear about the continual problems you have been experiencing with your ADT services and would like to see what we can do to help. Please send us your contact information to CustomerConcerns@adt.com and we will reach out to you. Thank you for your time. -Dan
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