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1800Flowers - Late delivery and terrible customer service

  • by   Jan 24
  • Review #: 378712
Company1800Flowers
Location Quincy, Massachusetts
Category Flowers / Florist
Views75
Monetary Loss
$40
 

They delivered my order late, even though I paid extra to have it delivered earlier.The customer service was slow, unresponsive, and dismissive.

I'm still waiting for a refund on the cost of the order. They delivered my order late, even though I paid extra to have it delivered earlier. The customer service was slow, unresponsive, and dismissive. I'm still waiting for a refund on the cost of the order.

They delivered my order late, even though I paid extra to have it delivered earlier.

The customer service was slow, unresponsive, and dismissive.I'm still waiting for a refund on the cost of the order. 30e336f

 
 
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Tina Flowers Tina Flowers
Jan 24 
I'm truly sorry for the frustration you've experienced, and would like to check into your order for you to ensure this issue is resolved. Please send us an email with your order information at WeCare@1800Flowers.Com. Thank you, and I look forward to assisting you with this matter.
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LadyScot LadyScot
Jan 24  from Naples, Florida
1800flowers does not deliver flowers, they take your order and then call a florist in your town to deliver. They state this up front on their website. Why did you not call the actual florist who delivered? THEY are the ones who screwed up here.
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