Omega Xl Order Complaints and Reviews

Companies

I had phoned on the 19th, afternoon. I waited about one hour for someone to answer. Only prerecorded messages, praising your product OMEGA XL and informing how busy you are. I hang up. I was convinced, no matter how long I waited, no one would answer. I called again June 22nd 2PM and was transferred. A recording informed of a 3 minutes waiting time, then another 3, then 4, then another 3, and 3,... Read more

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I have tried to contact you for the last 8 weeks Who can hold for a representative for 18 min and 15 sec.? I love your product but I am now having 2 to 3 a day. Please extend the amount of time between shipments. Now you want me to write at least 100 words ! This is insane, Why are you not as excellent as your product? You need to revise your procedures. I don't like your customer service. ... Read more

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Omega Xl's reply to:

We encourage you to contact our company and give Omega XL a try. The oil in Omega XL has been researched for nearly 40 years and has several peer-reviewed published research articles reporting on the benefits of our product. We offer a 90 day money back guarantee from the date of your first order (less shipping and handling). We have thousands of satisfied customers and seek to provide a positive... Read more

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Omega Xl's reply to:

We’re sorry to learn that you had difficulty contacting us. As you have not advised us how you tried to make contact, it is difficult to address this issue. We recommend discussing your issues with the service professionals in our Customer Advocacy Group. We would arrange for them to contact you, but you have chosen to remain anonymous. Consequently, we recommend that you contact them at... Read more

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This company is a pack of liars and *** artists... That *** is made in china and its regular fish oil... Just buy omega red its cheaper and way better!!! Add comment

GREAT HEALTH WORKS CCO DAVID BODEN FT LAUDERDALE SCOTT ROTHSTEIN PONZIE SCHEME Two more charged in Rothstein Ponzi scheme By Rafael Olmeda and Sun Sentinel, September 19, 2014 Federal prosecutors on Friday filed criminal charges against Scott Rothstein's former business manager and a broker who allegedly helped work out numerous fraudulent deals as part of South Florida's largest Ponzi scheme.... Read more

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Omega Xl's reply to:

We appreciate receiving your feedback. We have hundreds of thousands of satisfied customers and regret you had a bad experience with our customer service department. When our orders are processed, they are fulfilled right away. We take our customer service very seriously. We welcome the opportunity to regain your trust and perhaps serve you better in the future. Please feel free to contact our... Read more

Was this review helpful? 47 18

Omega Xl's reply to:

We appreciate your feedback about Omega XL. We regret that you had a bad customer experience. We handle hundreds of thousands of calls a month and, like many companies, we experience heightened call volumes at certain peak times. We maintain an A rating with the Better Business Bureau and take pride in our customer service. Please contact our Customer Advocacy Department at 1-800-607-0419 ext.... Read more

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Omega Xl's reply to:

Thank you for taking the time to communicate to us. We handle hundreds of thousands of calls a month and, like many companies, we experience heightened call volumes at certain peak times. We maintain an A rating with the Better Business Bureau and take pride in our customer service. We have thousands of satisfied customers and request that you contact our Customer Advocacy Department at... Read more

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I ordered Omega XL for my wife, she tried for 90 days as per their recommendation, I tried to cancel the automatic drafts, when I finally was able to get thru to the company they deferred me ( did not send any ) for 3 months and then started it back up again and it took 6 months of me calling to get them to finally stop sending this stuff that they will not take back, they suggested that I donate... Read more

Was this review helpful? 41 3
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