joe mchenry

February 17, 2012
Last Seen
February 17, 2012

Paid twice for same shipment, credit card charge and personal check. Tried to resolve this with Gevalia. First they said they would credit my card. Never did. Second time they said they would send me a check. Never did. I then put a dispute on my credit card after not being able to get through to customer service. Finally got to Gevalia and they told me they issued a credit that very day (what a coincidence!) but it will take 4-5 business days to show on my credit card account. Told them about terrible customer service and to cancel... Read more

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