Goddessofgolf
map-marker Sacramento, California

Zales - If they are dishonest about a watch battery...

I went into the Zales at the Galleria in Roseville, Ca., to get a watch battery replaced. The individual who was helping me said that he would test the battery to make sure that was the problem. He remarkably found that the battery was fine, and that there must be a problem with the watch. He would be happy to send it in to repair for me, but they had some great deals on watches at the moment. Left with my watch in hand. Went to the watch repair at Sears...replaced the battery. Watch working just fine! Is this the morality that you want, and expect, when you are making a more significant purchase? I think not!
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