bigvoice3

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Joined
July 23, 2012
Last Seen
July 23, 2012

     

I purchased a couch/loveseat combo. In six months, the cushions were sagging and had "deflated" so badly that you could feel the wooden frame. I turned in a warranty claim to have the cushions replaced, and waited 4.5 months for a solution. I encountered severely poor customer service from everyone from the receptionist at the store (in Fort Smith, AR) to the manager (who was NOT polite to me... Read more

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