i have been a vodafone customer for 18 years NONE stop but SEVEN years ago they switched my bill and invoice to online and yet i have NEVR been ale to access it - i have had customer and IT tickets raised that NEVER get sorted out they just never come back to me- they can still take my money but cant provide an itemised bill or invoice unless i call them wait for ages on IVR...

• customer service person
• mean invoice
• vodafone customer

Ordered Holiday Phone SIM from USA. Spent hours checking their site, reviews and chatting with their representatives. Never disclosed that the number I would receive would not be in the country I would be visiting (Italy), although they say it is in the fine print. The reason for the SIM was so that I could keep in touch with the Italian friends I will be visiting and others...

• Holiday Phone SIM
• Euro calling plan
• Austrian phone number

Page Plus advised me that their monthly fee deducted from my checking acct is done by one of their dealers I call the dealer # 8003194757 and they keep on hold @ then hang up. Page Plus advised me to transfer from dealer to Page Plus to deduct the $ from my acct.Receive text that my acct not paid up and must refill account I verify with my Bank $ being deducted monthly Very screwed up system Need...

• CHECKING ACCT
• Page Plus

I am not the primary on the account. The primary has called and complained numerous times and was told each time, my number isn't in the system and I shouldn't be getting these, but the calls and texts keep coming, dozens per month, every month. When I get the calls, I push the number to let them know they are calling the wrong number, it tells me to wait for...

• Customer service
• wrong number

Metro Bait & Switch is more like it! After being one of their original customers (back from 2004), I decided to get myself a 4G LTE phone when I saw it advertised for $49 In-store only. I figured that I could afford that and give my husband my LG Optimus M+. When I drove to the St. Petersburg, Florida Corporate store on 22nd Avenue North, I had to wait 5 minutes (which is...in itself...a...

• Metro PCS
• Bait and switch
• 4G LTE phone

I had my home phone service disconnected when I was signed up for their auto refill. So I refilled through their phone system, with the "assistance" of a person. She assured me it was taken care of this morning I had no service. Had to go through it all again. I have tried all morning to contact corporate; ALL the numbers listed on search engines are worthless. I am beginning to think the...

• Latlind
• home phone service
• auto refill

I lost my phone over the weekend and called Asurion right away. The employees are nice and helpful over the phone. However, in the PAST WEEK, I was sent THREE defective replacement phones!!!!!!!! How is this even possible? I never get mad, but this pushed me over the edge. I asked them to explain to me why the phone are defective and they have standard responses that do not even answer my...

• defective replacement phones
• terrible business practice
• standard responses

My girlfriend bought a new phone the beginning of this year. Being an avid owner of otterbox, I decided to pick her up a case that I felt best protect her new investment. After having spent two hours on otterbox's website and being told my address didn't exist ,I wrote a long complaint to them. I went to amazon and in a few minutes was able to order a case new in box. The...

• avid owner
• long complaint
• silicone liner

I got a text message saying my funds were getting low. I knew that wasn't possible because I just put $20 in and only used 4 minutes. I logged on and checked my call record and there was a whole string of $1.50 charges for data, totaling $42. Not once have I ever used data on my phone. I emailed them asking them to correct the mistake and they told me they...

• text message
• virgin mobile prepaid
• prepaid wireless

I lost my phone, most likely stolen. A week later, Assurion sent the phone.....only it was a different color than what I had asked. When I called them, the service girl put me on hold for five minutes. Then comes back to say my phone only comes in one color. Hmm. Come again? It comes in TWO colors and one of them is what I had and requested! Then, she...

• different color