I have had a credit account with penneys for about 5 years, during which time I have only been late one payment, which was due to simple error on my part. Recently my husband had a heart attack and had to undergo open heart surgery. He was unable to work for several weeks, which made it hard to keep up with our bills. One payment to penneys didnt go through, and I made up the missed payment. I...

I've been reading these reviews and its quite obvious that the replies are coming from DG employees. You are a bunch of idiots. My daughter works for DG and these consumers are right on the money about their legitimate complaints. The managers have no managerial skills whatsoever which makes the employees look bad and not trained properly in good customer service, manners and listening to what...

I was at the dollar general in tupelo, Ms 38801on Traceland Drive beside Big Lots and I haved shopped there for 5 years and never Have I have to wait in such long lines the way I have been lately the sad part is the general manager named Mary see her cashier with long lines and doesn't help at all I was there at 345 when this happen and it's the fourth time I have...

• Dollar General
• long lines
• nice cashiers

New Menards store in Miamisburg,Ohio...didn't receive the help I needed...couldn't find a sales person,and when I did the concern for me didn't show any help, and wasn't a pleasant person at all...actually he and she just sorta walked away from me when I ask them a question on where I could find the item in the store....it's not the first time I've been treated at that...

• sales person
• pleasant person
• New Menards store

Tried to return an item to the store without a receipt, the cashier told me they would be deducting 40% from the item and then giving me the difference, HELLO, I didn't use coupon a coupon when i brought the item so why is the store? No where in the return policy does it says the store may deduct 40% without a receipt. This is very unacceptable...

• return policy

We purchased a stainless steel dishwasher only to discover when we got home with it that it was black. We called Lowes in Arden and was told that mistakes happen and we could get the dishwasher we Purchased in Brevard. It is a 80 mile round trip to Lowes in Arden. We went to Brevard only to be told by the manager last night that they would not exchange it for...

• stainless steel dishwasher
• correct dishwasher

I ordered furniture from the company and they called multiple times to "confirm" the order and then cancelled it without ever notifying me. It turns out the couch was out of stock and they never even bothered to let me know. I have no idea how I could have fixed this. Customer service was awful. They were rude and insisted they did nothing wrong although they had...

• Customer service
• Horrible company
• multiple times

Public Service Announcement: DO NOT EVER SHOP AT ANY JC PENNEY STORE INCLUDING ONLINE. On June 11, I ordered online for store pick up. Order was shipped on June 12. Went to pick up my order that had already been charged to my card evening of June 17. Was informed it would not arrive for several more days. They flaunt a 4-7 day wait and then don't deliver. Since it did not arrive as promised, I...

• Terrible customer service
• JC Penney
• JC PENNEY STORE

I made a bill payment at Walmart Money Center. 2 weeks later my service was disconnected for nonpayment. I contact Walmart to find out why my payment was never submitted and they inform me that they have no record of my payment. I ask for a review of their camera systems to find out what happened to my payment, they found me on camera but still couldn't find my money, GO FIGURE!! I...

• party payment company
• camera systems

On monday june 10,2013 our store was broken into we had our money hidden because another store had been broken into so they didn't steal it later that night a customer asked me where our restrooom was I told him we didn't have a public restroom the customer asked me where do the customers go if they need to use the restroom I explained again sir I told you we have no...

• public restroom
• racist remarks
• performance manager Kelly