My name is Herman Faceson I've been a customer since the beginning of the year I called yesterday concerning an order and smoke to a young man in customer service I did not have my customer ID number and he was really rude to me I thought he was very unprofessional I didn't know that publishing clearing had these kind of people working for them I was really upset about it.I had to call back again...

• Wesley Berry

Ackerman promised to switch my equipment. The service man came out, keep in mind my current system was working. He started trying to sell me more equipment. He disconnected my present system. When I would not but more equipment and agree to $65.00 an hour service charge I told him to reconnect my present system. He called his manager, he told me his manager said to reinstall my old...

• legal battle

I am on my 4th phone call. In the last 3 yrs, they have decided to OUTSOURCE. I have spoken and have had to have things translated to me. They read off a script, I've been more than patient. I was supposed to have a faucet Friday, today is Monday and now they are telling me Wed. So much for lifetime warranty. IT SUCKS. The SAME faucet has broke 3x in 3 yrs and I wanted to...

• lifetime warranty

I bought a contract with choice warranty Almost a year ago and had no claims until just a few weeks ago. My A c went out and I placed a call for a claim. They denied the claim due to the fact that that i missed a service last yr in which I was deployed and my house was empty. I went to serve my country and this is the appreciation i get....needless to say i cancelled my plan now...

• Home
• home warranty company

A TruGreen representative came to my door and offered me their services. The gentleman walked around the property with me and stated that the first thing that needed done was that the lawn needed aerated and that any treatment prior to that would be a wast of time. I signed up with the understanding that the aeration would be completed prior to any treatments. He also stated...

• TruGreen representative

My parents bought a new Craftsman lawn tractor two years ago and now there is a problem with the drive system. Sears says it will be 16 days until they can do a service call. That's too long as the grass will be overgrown by then and a professional contract mower service will be used. Dump Sears! We used to buy everything at Sears. Now we buy nearly nothing. You call...

• Sears Lawn Tractors
• Craftsman lawn tractor
• professional contract mower

Dear Edward Lampert, I have been a loyal Sears customer for many years. I bought my refrigerator (Kenmore) in 7/09 from the beginning the freezer was freezing up. They came out twice and just defrosted and adjusted the doors. After the third time they sent an expert out to change the rails in the freezer. This worked for a while but none of the doors ever worked properly....

• loyal Sears customer
• Walford Drive
• Deirdre Wahl

My townhome has flat roof and sloped roof. I wanted to get new gutter at the shingles roof area which has a pitch. The salesman checked my home and recommended me to get leaf guard gutter to replace the traditional gutter at the shingles roof and flat roof area. He told me it would work better, no leave get in the gutter, water will flow better. Although the...

• Leaf guard
• flat roof
• leaf guard gutter

May 2013 they arrive they wet the carpet vacuumed it up and left stains are still there and I'm out 100 dollars that's why they have a rock clown advertising for them . Rent a rug doctor you'll be better off ,syou do the work but atleast no one is lying to you . Not to be trusted EVER!!! DO NOT call them you will be pissed off , the socalled...

• rock clown advertising
• rug doctor
• lead scrub

I purchased a $414.00 spa cover because of the 10 yr warrenty and the cover did not last even 2 years before: A)the stitching came apart completely in multiple areas, B) the foam core became saturated with moisture - to the point that I could can not lift the cover off of the hot tub, C) the color completely faded from Dk Redwood to a multi-color muddy brown and was literally...

• Dk Redwood